Logistics Manager
- Email:
- [email protected]
- Tel:
- 808-781-4666
- Mobile:
Summary
Military Veteran with a valid Secret Security Clearance and 9 years of proven experience in the United States Army. Accomplished measurable results while leading teams of up to 133 personnel in a dynamic, fast-paced environment. Possess a comprehensive background in administration, training, human resources, and logistics management derived from conducting domestic and global operations in Afghanistan. Managed risk upon multiple lines to protect assets, property, and equipment valued over $1.5M while meeting the expectations of senior leadership. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Master of Arts Degree in Organizational Management with a specialization in Human Resources.
Education
Information Assurance Apr 2015 – Expected Graduation Jan 2017
New Horizons Learning Center, Richmond
Master of Arts Organizational Management/Specialization Human Resources 2015
Ashford University, Clinton, Iowa
Bachelor of Science in Health Administration 2010
University of Phoenix, Phoenix, Arizona
Experience
ALASKA CLUB – Alaska Club West and Club for Women, Anchorage, Alaska 2015 – May 2016
Operations Manager
* Developed employee training program and materials resulting in increased customer service and sales growth of 8% in less than 2 months
* Recruited, interviewed, and pre-screened qualified candidates for personal training positions
* Maintained a 95% consistent retention rate of clients for 10 month period
* Resolves customer issues and educate clients on various membership options, addresses billing questions with thorough explanation and education of payments
* Conducted weekly and direct reports to review performance, and offers direction, motivation and guidance toward achieving individual and company goals
* Ensured the management of a team of 10 personal trainers consistently executes the basics of fitness trainer goals and mediated club employee relations matters for all club fitness employees
UNITED STATES ARMY – Various Locations 2006 – 2015
Transportation Manager, Joint Base Elmendorf Richardson (JBER), Alaska
* Directed a 66-member department in providing 1K tons of cargo and transportation support for over 2,000 customers
* Improved delivery of all goods to local and overseas locations, decreasing travel delays by 20%
* Streamlined internal processes, increasing delivery speed by 15% utilizing Six Sigma methodology
* Authorized all shipments and oversaw tracking of all transported supplies, achieving record of zero losses per quarter in four consecutive periods
* Provided customer service to four military commands and twenty civilian agencies
* Accounted for $30 million in vehicles and equipment and oversaw all vehicle maintenance
* Devised database forms to decrease errors in data entry; improved accuracy by 25% in 4 months
Logistics Manager | Bagram, Afghanistan
* Spearheaded implementation of new operation management technologies, reducing operational budget by 75% by implementing more efficient logistical processes
* Oversaw quality, cost, and efficiency of movement and storage of goods, crafting long- and short-term strategic plans to optimize logistics operations
* Compiled, analyzed, and presented data critical to strategic planning in person and video conferencing, webinars, and other distance related technologies
* Supervised transportation movement in support of 3,000 personnel in a combat zone and $500 million in assets and equipment in the area of operation
* Reviews and consolidates movement requirements; ensures appropriate transport capability and prepares movement schedules; assists in planning transportation requirements for logistical support
Assistant Operations Manager | Joint Base Elmendorf Richardson (JBER), Alaska
* Developed tasking requirements for the expansion of operational planning to include managing a $75 thousand budget plan
* Advised the director on all maintenance issues; prioritized and scheduled maintenance requirements for 32 vehicles
* Trained and monitored all staff on safety and security procedures to comply with regulations
* Increased operational readiness for 400 pieces of equipment valued over $66 thousand dollars
* Executed quality assurance checks for material shipments and equipment returns, decreasing errors 2% per quarter (12% total) through feedback from staff
* Orchestrated and staffed the organizational expansion of the department from 66 to 133 personnel
PROFESSIONAL DEVELOPMENT
* Personal Training Certificate – International Sports Science Association 2011, 2012
* Six Sigma – Green Belt Certification – Aveta Business 2014
PROFESSIONAL ORGANIZATIONS
United States Army Quarter Master Corps | 2012 – Present
Forbes School of Business Women Leaders | 2014 – Present
AWARDS AND DECORATIONS
Global War on Terrorism | North Atlantic Treaty Organizational Medal | National Defense Service Medal | Afghanistan Campaign Medal | Army Commendation Medal | Army Achievement Medal | Military Outstanding Volunteer Service Medal
VOLUNTEER EXPERIENCE
Alaska Boxing Academy |Anchorage, Alaska 2012 –2016
Youth Coach/Mentor
17th Combat Sustainment Support Combative Team | Jber, Alaska 2014 – 2015
Head Coach/Program Development
Morale Welfare and Recreation “The House” |Bagram, Afghanistan 2013 – 2014
Physical Fitness Trainer
Skills
- Leadership
- Communication
- Customer Service
- Logistics
- Training and Development
- Policy Implementation
- Organization
Specialties
- Lean six sigma