Logistics Specialist

•  Diploma in Transportation and Distribution
• Certificate IV in Training & Assessment
• Certificate IV in Frontline Management
• Competency in Dangerous Goods (TLID3027A)
• Mining Safety Induction (Standard 11)
• Certificate in Advance Driving Skills (Defensive Driving) Light & Medium Vehicles (MR Licence)
• Construction Safety Induction (White Card)
• Certificate in Senior & Advanced First Aid
• Forklift Ticket

LOGISTICS ADMINISTRATOR Tunstall Healthcare (2016- present)
Tunstall Healthcare is a world leading provider of telecare and telehealth solutions. Operating in over 50 countries and supporting more than 3.6 million people, our connected healthcare solutions play a key role in helping older people, and those with long-term health needs, to live safely and independently in their own homes. Key roles included:
 As a member of a team that provided logistics support for the movement of Tunstall Healthcare products throughout Australasia.

PROCUREMENT SPECIALIST (TEMP CONTRACT) – Charles Kendall – Brisbane – 2014
Charles Kendall is an international company, working primarily with governments and donors, including the World Bank, The European Commission, and the governments of the UK (DFID and Australia (AUSAid).
Procuring goods, works and services on behalf of clients and donors. They provide technical assistance, project management and consultancy, primarily for governments and the donor aid community.
Working with a team of Procurement Specialists Veronica’s key roles included:
 Offer to clients and donors for the Republic of Nauru project an end to end supply chain solution, from procurement to transportation and delivery.
 Sourcing all types of items from anywhere in the world, checking Incoterms and Terms of Payment for most viable procured items for the client.
 Preparing, negotiating and issuing contracts.
 Expediting, inspection and warehousing.

LOGISTICS COORDINATOR WorleyParsons (2012)
WorleyParsons is a leading global provider of professional services to the resources and energy sectors and complex process industries. Key roles included:
 As a member of a team that provided logistics support for the movement of all project materials and equipment.
 Ensured the Project was compliant for all goods procured overseas under the Enhanced Project By-Law Scheme (EPBS) and other Tariff Concessions for Imported Goods.
 Maintain the Logistics weekly status report on all goods procured for the project.
 Continued to grow knowledge base of Upstream and Downstream components of Coal Seam Gas (CSG) and Liquid Natural Gas (LNG).

CONSULTANT – Evans & Peck (2011)
Evans & Peck is an Australian based international consulting company. It provides Project and Business Advisory services to the infrastructure and resources sectors.
Involved in specialist consulting assignments including management and strategic advice on logistic aspects of all projects. Key projects include:
 APLNG (ConocoPhillips) – Development of Gladstone Area Logistic Plan (Downstream and Gladstone surrounds) designed to support the construction and operation of the Curtis Island LNG Plant and other facilities in and around Gladstone region including any movement of proposed equipment, materials and personnel through Gladstone’s rail, road, air and waterways (Port of Gladstone, Auckland Point, and Gladstone Marina).
 APLNG (Origin) – Development of Gas Fields Region Logistics Plan (Upstream) under a very stringent timeline addressing the key project areas located in the Gas Fields Region.

PROCUREMENT / LOGISTIC OFFICER – Gulf Leighton LLC (TARIN KOWT, AFGHANISTAN)(2010)
The Al Habtoor Leighton Group is one of the leading multi-disciplined contractors in the Middle East and North Africa. It functions through its two core operating companies, Al Habtoor Engineering and Gulf Leighton LLC, and through its diverse range of complementary Associated Businesses.
Veronica’s role involves a wide variety of tasks associated with the Procurement and Logistic chain for Critical Materials and Equipment to be shipped into Afghanistan. This includes and is not restricted to:
 Monitor the logistics situation of all containers of critical materials and freight shipped to Afghanistan.
 Evaluating the logistic performance / competence / progress of Vendors for any further business associated with them.
 Procurement of critical materials within Afghanistan and other areas such as food, laundry, fuel, etc.
 Active as Company First Aid Officer to provide patient care and performs simple triage systems.
 Promotes Gulf Leighton’s business to all prospective clients.

PROCUREMENT & LOGISTIC OFFICER – Copenhagen Contractors A/S (TARIN KOWT, AFGHANISTAN) (2010)
Copenhagen Contractors A/S is focused on assisting international stabilization forces and peacekeeping missions in areas of natural disasters and civil unrest. The company specializes in four primary business areas: facilities management, construction, heavy construction equipment and horizontal directional drilling. Veronica’s role involves a wide variety of tasks associated with the Procurement and Logistic processes for Materials and Equipment to be shipped within or into Afghanistan. This includes and is not restricted to:
 Coordinates the supply and logistics of materials to support projects
 Promotes Copenhagen Contractors’ business to all prospective clients conferring with potential clients, and managers to discuss existing or potential projects.
 Purchases materials and equipment.

TRAINING CONSULTANT – SkillsTech Australia (2002 – 2010)
SkillsTech Australia is the lead TAFE institute for training in automotive, building and construction, manufacturing and engineering, electrical/electronics and sustainable technologies throughout Queensland for over 14,000 students. Her role as a Training Consultant included:
 Liaise with employers to facilitate the achievement of learning outcomes through the project management of training programs, products and services.
 Provide employers with advice on Institute training programs and innovative learning solutions for their staff.
 Monitor training and development trends particularly those relevant to flexible/innovative delivery and maintains links with employers in the training market.
 Ensure that the Institute’s contractual obligations are met, through maintaining thorough records of client training needs, training programs provided and associated financial and contractual reporting documentation.

PROGRAM OFFICER (PRODUCT) – Department of Education, Training and the Arts (PRODUCT SERVICES) (2008)
The role of the Department of Education, Training and the Arts is to engage Queenslanders in life-long education and training. Their “product” is defined as accredited courses, training packages and training support materials for these products. As a Product Program Officer, Veronica was able to contribute to evaluation of National Training Packages and State accredited courses, in alignment with operational policy, guidelines and State and National Training objectives. She was required to provide advice on the implementation of agreed national standards with specific reference to national training packages and accredited courses to ensure that packages meet the needs of Queensland industry. Her achievements in this role included:
 Analysed training packages and other VET products to identify their impact on the Department and Queensland stakeholders
 Contributed to the facilitation of input from Queensland stakeholders to the development and review of national training packages and other training products through liaison and negotiation with representatives of the Department of Education, and Training, national industry skills councils, state industry advisory bodies, licensing bodies, employer and employee associations, and representatives of public and private training providers
 Prepared drafts for advice to the Minister, Deputy Director-General and other senior officers on Queensland’s position on the endorsement of national training packages
 Represented the Department and its position on training packages and product development in various forums
 Prepared correspondence, briefings and reports to a high standard in response to product related issues
 Interpreted and analysed data held in various information management systems to respond to, and clarify product related issues
 Contributed to the achievement of quality policies by encouraging an environment where high quality work is achieved and is supported by the adherence to and development of quality system documentation

OPERATIONS SERGEANT (LOGISTICS) – Australian Defence Force
Joint Movement Control Office, Darwin & United Nations East Timor – PKF HQ (Air Operations, Sea Operations) (1986 – 2002)
Joint Movement Control Offices are responsible for the movement of military and civilian personnel and equipment by all modes of transport, including air, rail, sea and road. As the Operations Sergeant of JMCO Darwin her duties included:
Responsibilities include:
 Plan, coordinate and oversee complex transport operations
 Plan, coordinate and implement the clearance of all freight and cargo within a mission area and manifest personnel and loads to modes for all locations in and beyond mission area
 Coordinated movement of cargo and personnel for internal air operations ensuring priorities from management are kept.
 Liaise with civilian companies regarding contracts ensuring regulations of major contracts are maintained
 Day to day operation of the unit and management of staff and oversee all administration and discipline procedures
 Resource allocation, Management and Forecasting for operational budget through monitoring expenditure and financial reporting
 Future planning of unit activities and production and implementation of unit training and development
 Command a Movements Detachment, responsible for its leadership and administration in areas such as correspondence, communications, IS and finances.
 Conduct movement liaison with military units and civilian organisations
 Plan the best utilisation of available transport assets against her stated priorities
 Drafted, published and promulgate Movement Orders, to ensure that the plan was clear to all concerned, giving straightforward guidelines.
 Provide training advice and assistance to those units requiring it
 Provide technical expertise pertinent to operational performance.
Achievements include:
 Awarded the Australian Defence Force Commendation for exemplary performance as the Operations Supervisor during the initial transition of foreign forces to East Timor.
 A team leader of a dedicated team in operations under arduous conditions awarded an Australian Defence Force Organisational Commendation for the successful deployment of Force elements to East Timor
 Lead a well-coordinated team of local staff to successfully supply bottled water throughout East Timor in time of conflict. The team operated smoothly and objectives were achieved to deadlines.
 Efficient movement of troops and equipment for military exercises by use of timelines and defining responsibilities, allocation of resources and budget tracking for all parties was through effective project management. Supported by a team of 20 personnel, we were able to move a large volume of troops and equipment from point A to point B within timeline, resource and budgetary constraints and changing priorities
 Assessed, designed and implemented a new office layout and procedures, thus improving safety and more positive working environment
 Increased operational capability in relation to the provision of logistic support for Defence movement organizations, thereby ensuring client needs are met on time and within budget.

• LOGISTICS SKILLS
• Logistics – road, rail, air and sea transport
• Scheduling and planning delivery routes.
• Issue Project Logistic analysis and solution implementation
• Comprehensive understanding of management systems.
• Carrying out quality control audits.
• Research and interpret legislation and policies
• BUSINESS SKILLS
• Client Focused and manage expectations
• Training development and delivery
• Effectively dealing with conflicting demands.
• Strong, proven negotiation skills.
• Managing and prioritising a busy workload.
• Analysing networks and systems & implementing new ones.
• Business development and relationship development skills
• Liaison, consultation, negotiation and presentation skills
• PERSONAL SKILLS
• Experience in working in arduous conditions (remote locality, extreme weather, conflict areas, etc.)
• Strong commitment to safety
• Leadership and team building skills
• Efficient time management skills
• Having excellent standards of numeracy.
• Analytical and organised in approach.
• First Aid on worksites
• Advanced Driving Skills
• Shift work and rotational roster experience

English