Telecommunications Operations Chief

High School Diploma: New Jersey – Board of Education / 1988 / Trenton, New Jersey, USA

Bachelor of Science: Management Computer Information Systems / Park University / 2018 / Parkville, Missouri, USA

Associate Applied Science: Homeland Security & Emergency Management / Central Texas College (JUL 2020)

A+ (Lifetime) , Security+ (Lifetime) , & ITIL foundation certifications

Transportable Automatic Network Switching Systems Operator/Maintainer schools & courses/U.S. Army

Kestrel Site Lead, FSR, Analyst, Operator Logos Technologies LLC Jalalabad Air Base / Afghanistan (Operation Resolute Support) November 2019 to June 2021 – Enables the Kestrel Block II (KBII) Airborne ISR system, which provides a city-size, 360°, persistent surveillance capability, with continuously recorded imagery.- Ensures 24-hour functionality of KBII in support of Force Protection, Base Defense, and Operational Surveillance for Pattern of Life Analysis, Significant Activity Exploitation, Patrol/Route Recon & Support, Area of Interest Surveillance, and Urban Terrain Analysis.- Manages operations between the Kestrel team, host units, CONUS operations & engineering, and Kestrel theater manager.- Optimize support to Base Defense Operations Center (BDOC) and Other Government Agency (OGA) missions by facilitating Kestrel day‐to‐day operations and intelligence production.- Manages site administrative reporting, logistics, and schedules.- Serves as Subject Matter Expert for Ground Station and Payload.- Performs expert diagnostics and maintenance for system.- Performs detailed troubleshooting of IT systems & fiber optics.- Exercises proficiency with IT networking & management.- Serves as Subject Matter Expert for Linux and Windows.- Manages system status reporting and repairs.- Tracks and completes Kestrel maintenance tasks.- Facilitates joint & effective surveillance methodology with military ISR assets, PTDS high‐resolution camera, and KBII.- Performs attentive and proactive live surveillance on NAIs, COIs, and SIGACTs.- Communicates with Tactical/Combat Operations Centers in response and disposition of Request For Information (RFI).- Coordinates efforts with the supported units’ Intelligence cells.- Develops all‐source Intel products around Kestrel’s Wide Area Motion Imagery (WAMI).- Performs in‐depth forensic analysis and create first phase analytical products.- Performs analytics for the creation of Fusion / All –Source intelligence products.- Fuses multi‐source INTEL & ISR data with mission planning; to include GEOINT & SIGINT.- Prioritizes, synchronizes, and implements product development based upon unit’s mission and intelligence requirements.

Senior Site Technician / PSST Aerostat Operator Shift Lead Level 3 Bravura Information Technology Systems Inc. / TCOM L.P. Al Asad Air Base / Iraq (Operation Inherit Resolve) July 2017 to October 2019 – Performs all functions to operate and maintain the Persistent Threat Detection System (PTDS): an Aerostat with mounted Intelligence, Surveillance, Reconnaissance (ISR) platforms; its Mobile Mooring Platform, Camera Payloads (MX20/Kestrel), Airborne Communications, Avionics, Navigation, and Weather Monitoring Systems, Ground Control Station, Remote Sensors, Client Extension Kits, and Logistic Facilities; to include associated utility support equipment (Generator Sets, Power Distribution Units, and Boom Lift, Forklift, and All Terrain Vehicles).- Installs, tests, integrates, updates, and repairs Cabling Infrastructure (Copper, CAT, Fiber), Client Computers, Peripherals, VoIP Phones, Server Base Architecture (SBA), Network Layer Devices, Very Small Aperture Terminal (VSAT) Satellite Systems, and ISR Payloads/Platforms.- Performs and manages higher maintenance activities, to include Preventive Maintenance Checks-Services (PMCS) & Inspections (PMI), troubleshooting, removing/replacing airborne payloads, ground platforms, site infrastructure, and Line Replaceable Units.- Applies government/vendor guidelines in compliance with best practices to ensure total functionality and reports common faults and recommendations for improvements.- Sustains Motorola/Harris High Altitude, Fiber-Optic Radio Extension Communications Systems (payloads); RF transmitters & repeaters- Services avionics/telemetry packages and cable tethers with test & calibration, using Test Diagnostic Measurement Equipment, fiber optic OTDR & splice kits and PSI/Newton scales; ensures all components meet FAA regulations.- ISR Sensor Operator: performs scan and image analysis based on Intel, movement patterns, observation gathering & target acquisition for battlespace situation awareness; encompassing surveillance, over watch, threat detection, & counter UAS ops. – Monitors and tracks flight telemetry, weather, system performance, and operation characteristics for reporting.- Archives imagery/metadata for creation of story-boards.- Facilitates the Kestrel SME; trained by Logos Inc. FSR.- Responsible for site training development & instructions. * Transitioned VSAT’s at 4 sites in Iraq; completed mission flawlessly, ahead of schedule, and reduced vendor cost.

Support Troop Head 2nd NATO Signal Battalion, NCISG Grazzanise Air Base / Naples, Italy / Oct 2012 to Oct 2015 Appointed Duties: Real Life Support (Logistics) Officer; Afghan Mission Network Operations Center (AMNOC) Watch Officer; Safety Non-Commissioned Officer (NCO). – Supervised a Deployable Communications Module, comprised of CIS, Maintenance, Logistics, and HR sections; providing short-notice, reliable and robust, deployable CIS for Supreme Headquarters Allied Powers Europe (SHAPE) and the NATO Response Forces.- Responsible for safety, training, professional development, and morale of 45 personnel.- Oversaw the real-life support, maintenance, accountability, and readiness of two deployable CIS platforms comprised of Secure Internet Protocol Routing (SIPR) and NonSecure Internet Protocol Routing (NIPR) network components and Deployable Satellite Ground Terminal systems.- Led a NATO/U.S. CIS element on the first NRF deployment mission for the NATO CIS Group (NCISG) in support of Operation Active Fence in Turkey; under NATO Article 5 operations. – Supervised the installation of satellite and network components between NATO and U.S. Air Defense systems, conjoining interfaces for Tactical Data Information Links (TADIL), Internet Protocol (IP) Information Systems, and Voice over IP (VoIP) exchanges. – Member of an advanced party Technical Work Group, forward deployed to establish NATO’s conceptualized, Combined Joint Communications Control Center (CJCCC); rendered, exercised, and improved Tactics, Techniques, and Procedures for standard and emergency operations and Continuity of Operations (COOP); pioneered SOP’s still in use. – Maintained 100% accountability with a 98% operational readiness rate of all assigned CIS systems, vehicles, generators, and associated components valued at over $20,000,000. – Succeeded at scheduling 400 hours of CIS training for 10 personnel during a period of budget constraint; showed resourcefulness in funding approval and requisition. – Upheld safety measures in all operations; continuous efforts safeguarded 50+ personnel and equipment from incidents over the course of 2 deployments and 10 exercises (3 years). – Served as the Senior Watch Officer and Deputy Director for the Afghan Mission Network Operations Center (AMNOC) in Kabul, Afghanistan; directing theater-wide incident and problem management of NATO communications; consisting of over 2,000 network devices. – Directly responsible for coordinating the repair and restoration of CIS services in the Coalition Joint Operations Area-Afghanistan (CJOA) for more than 1100 incidents of which over 700 were categorized as Critical Service Information Requirements (CSIR). – Carried out Real-Life Support (RLS) duties as the AMNOC Facility Manager, provisioning safe infrastructure, dependable building support systems, and a safe working environment for 93 Military and Civilian staff members; efforts bolstered Network Operations (NetOPS). – As the Facility Manager, planned and coordinated infrastructure service, repair, and upgrades for the prime/emergency power framework, Heating, Ventilation, and Air Conditioning (HVAC), Intrusion Detection System (IDS), and all occupation zones. – Articulated daily NetOPS activities into the AMNOC’s SharePoint and Portal Websites, enhancing the Information Technology Infrastructure Library (ITIL) to serve as a practical repository of archived Tactics, Techniques, and Procedures for current/future operations. – Fostered a climate of dignity and respect by fully supporting the unit’s Equal Opportunity (EO) and Sexual Harassment/Assault Response and Prevention (Sharp) programs.

Communications Team Non-Commissioned Officer In-Charge, Operations NCO HQ-USAFRICOM / Kelley Barracks / Stuttgart, Germany / Nov 2009 to Oct 2012 Appointed Duties: Platoon Sergeant; Mission Planner; Senior Communicator; Primary Work Group (System) Administrator (WGA); Primary Hand Receipt Holder (PHRH); Training NCO – Served as the Non-Commissioned Officer (NCO), Operations NCO, and Platoon Sergeant for Headquarters (HQ) U.S. Africa Command (USAFRICOM) Communications Team. – Provided worldwide Command, Control, Communications, Computer Information Systems and Intelligence (C4I) support while airborne, ground mobile, seaborne, or stationary throughout Africa, Europe, Southwest Asia, and the United States of America. – Managed Secure Local Area Network (SLAN) and Unsecure Local Area Network (ULAN) platforms and Communications Security (COMSEC) items. – Expertly and directly sustained urgent SLAN communications between the President of the United States (POTUS) and the USAFRICOM Commander for Command and Control (C2) of Operation Odyssey Dawn (OOD) during the ‘Arab Spring’ in Libya. – Demonstrated top competence by orchestrating the first-time and rapid installation of the Battlefield Intelligence Collection and Exploitation System (BICES) at HQ USAFRICOM; successfully merged C4IS interoperability with NATO for OOD. – Worked vigorously to acquire secure telephonic assets and VTC connectivity in order to establish emergency communications between the USAFRICOM HQ, Pentagon, and deployed forces during the attack on the U.S. consulate in Benghazi, Libya; linking urgent C2 channels during a real-world crisis. – Exhibited extraordinary competence during a mission to Africa by utilizing on-site State Department and DoD satellite/data package assets to circumvent failed USAFRICOM components in order to restore secure communications for the principal user (ambassador).- Performed System Administrator functions to include Active Directory management, computer re-images, CISCO router configurations, Public Key Information (PKI) Certificate Authority (CA) setups, satellite/GSM mobile platforms programming, cryptographic devices keying, media cable constructs, and Wide Area Network (WAN) and LAN troubleshooting.- As the primary WGA for HQ USAFRICOM, solely managed the HQ’s Joint Enterprise Network (JEN) migration, implementing the complete life cycle replacement and installation of 126 Windows 7 computers.- Facilitated interoperability between USAFRICOM’s proprietary network and Tier 1 enclaves: White House Communications Agency (WHCA), Joint Chief of Staff (JCS), Special Operations Command Community Network (SOCNET) and State Department’s One-Net.- Aided the initial integration of the Defense Continuity Integrated Network-Top Secret Extended Office Suite (DCIN-TS/DEOS) VTC hardware/software into the team’s mobile data package kits.- Extensive experience with operating a multitude of deployable CIS apparatuses for secure voice and data communications to include Broadband Global Area Network (BGAN) SATCOM, Iridium Satellite Phones, and Secure Telephone Equipment (STE).- Worked tediously with U.S. and International CIS engineers, administrators, and technicians to resolve interoperability issues with Wi-Fi/LAN connectivity, Router tunnels, Firewalls, Exchange servers, and numerous Software Applications.- Sustained working logistic and IT maintenance channels with equipment vendors such as Dell Technical Support, BlackBerry Research In-Motion (RIM), and International Marine/Maritime Satellite (INMARSAT) Service Providers.

Federal Police Transition Team Communications NCO 3rd Brigade Combat Team, 25th Infantry Division / Jaleel Patrol Base / Samarra, Iraq / Jul 2008 to Sep 2009 Appointed Duties: COMSEC Manager; Information Assurance NCO. – Served as a Telecommunications technician, manager, and trainer for an 11-man U.S. Military Transition Team (MiTT).- Assisted Iraqi Brigade and Battalion counterparts in developing all aspects of communications to include computer-information, radio, and telephone systems.- As the communications technician, provided secure and non-secure Very Small Aperture Terminal (VSAT) satellite, Internet, VoIP telephone, radio, and Blue-Force Tracker (BFT) network communications and Counter Radio Electronic Warfare (CREW) systems to the team for command, control, intelligence, offense, and defense operations.- Diligently worked on the initial installation of the team’s VSAT satellite terminal, establishing the first operational SNAP (SIPR NIPR Access Point) VSAT in the Iraqi theater, providing the team with vital Tier 1 CIS access.- Successfully executed complex C4IS taskings with the Joint NetOps Control Center-Iraq (JNCC-I) and Multi-National Corp Iraq (MNC-I) G-6, to include satellite cutovers, transmissions de-confliction, and IA compliance; decreased outages by 98%.- Sustained 100% combat readiness of all of the team’s C4IS equipment, to include Multi-Band Inter/Intra Team Radio (MBITR), Single Channel Ground and Airborne Radio System (SINCGARS), Blue Force Tracker (BFT), Counter Remote Controlled Improvised Explosive Device (RCIED) Electronic Warfare (CREW), IP Security Camera, and VSAT systems.- Displayed remarkable scheduling, safeguarding, and accountability skills by accurately distributing COMSEC electronic encryption keys for 59 Re-Key (HJ) time periods; zero incidents and no impasse in secured communications.- Created all frequency plans and area coverage maps for team’s FM radio systems; guaranteed correlation with mission critical echelons, to include Tactical Operations Centers, Quick Reaction Forces, and Medical Evacuation. – Extended CIS technical skills from military to morale support, enhancing the team’s personal media by adding additional computer LAN and VoIP/Plain Old Telephone Service (POTS) lines to the Space and Naval Warfare (SPAWAR) Internet Cafe and barracks.

Transmission NCOIC, TNC-CENT Operations NCOIC Naval Support Activity (NSA) Theater Network Operations Center-CENTCOM (TNC-CENT), USAE, HQ USCENTCOM / Manama, Bahrain / Feb 2007 to Jul 2008 Appointed Duties: Senior Enlistee Advisor; Budget Officer; Facilities Manager; Physical Security Manager; Anti-Terrorism/Force Protection Manager; Transportation Manager; COMSEC Custodian. – Supervised 30 Joint Service military and 45 DoD contractors in the Theater NetOps Center CENTCOM (TNC-CENT); a Joint NetOPS comprised of U.S. Central Command (CENTCOM) and Defense Information Systems Agency (DISA) Command and Control (C2) entities.- As the OPS NCOIC, collaborated directly with all NetOPS sections to include Watch Officers, Circuit Actions, Assign System Interruption (ASI), and Network Defense personnel to execute and sustain DoD CIS directives on 24-hour-7 days a week operational basis.- Established, managed, and maintained Satellite Access Requests (SAR) and Gateway Access Requests (GAR) from the Air Force, Army, and Navy for utilization of Standardized Tactical Entry Point (STEP) sites; liaised with tactical/strategic Network Operation Centers (NOC)- Executed CENTCOM Area of Responsibility (AOR) Extremely High Frequency (EHF) satellite cutover; transitioning ground station links to new orbital platforms.- Engineered UHF and EHF satellite connectivity for a dynamic range of SATCOM assemblages to include Deployable KU-Band Earth Terminal (DKET) and Naval SHF seasurface platforms; integration of Mobile, Teleport, & Ground Terminals.- Engineered eight tactical satellite cutover missions totaling 4MB; stringent labors provided diverse broadcast paths, enabling robust C4IS for combat units in Iraq.- Enhanced KU and X-band satellite service efficiency by 10%; coordinated power balances with commercial vendors and eliminated transmission harmonics across CENTCOM’s AOR. – Mitigated a severe communications impact to the CENTCOM AOR from the Inter-Theater Undersea Fiber Cable (OC3) cuts at Alexandria, Egypt; redirected 25% of AOR satellite circuits during the OC3 network outage, preventing site isolations and restoring critical C2 assets to the War-Fighter; ensured the continuity & integrity of long-haul circuits. – Assigned to the Defense Enterprise Computing Center (DECC) planning committee to formulate concept, design, and integration of reduced footprint and easily scalable server rooms into the Baseband Equipment Room (BER) at NSA, Bahrain.

• Leadership
• Competence
• Integrity
• Resilience
• Flexibility
• Multi-tasking
• ~Stalwart Leadership Style
• ~Independent Self-Starter
• ~Firm Decision Maker
• ~Proficiency Manager
• ~Conflict Resolver
• ~Steadfast Commitment
• ~Uncanny Adaptability
• ~Non-Rigid Flexibility
• ~Premier Resiliency
• ~Resolute Ethics

Course Instructor, Electronics Technician, Human Resources, Maintenance and Real Life Systems Support, Network Operations Center Supervisor, Telecommunications Management

Course Instructor, Electronics Technician, Human Resources, Maintenance and Real Life Systems Support, Network Operations Center Supervisor, Telecommunications Management

English