Manager

University of Nevada Las Vegas 2000-2003

Major Biology, Business

Asics America Corporation  09/24/2017-Present

As the Head Coach, I oversee all aspects of the day-to-day operations of the store including: sales, customer service, recruiting and training, coaching, and maintaining store standards. Supervise and manages all employees, including enforcing company policies and procedures and corporate directives. Responsible for performance management of all direct reports. I also maintain effective corporate office business partner relationships. 

• Exceptional customer service skills.
• Knowledge of selling techniques to promote and sell athletic footwear and apparel. This includes strategies on achieving expected sales goals.
• Uphold a positive attitude and be a team player.
• Ability to work in a fast-paced environment.
• High sense of urgency.
• Reliable with a strong work ethic.
• Skilled in communicating orally, verbally and in writing to staff and upper management
• Skilled at teaching, instructing and directing to develop specific skills towards achieving a specific goal.
• Ability to make sound decisions that benefits the organization and uses judgment to properly execute organizational goals.
• Time management skills.
• Ability to recognize and assess problematic situations, and devise an appropriate and effective solution

Bebe Inc   12/01/2003-03/31/2017

Store Manager: Responsible for overseeing all aspects of a $10 million/year retail store’s operations, including merchandising, customer service, inventory management, cash handling, reconciliation and deposits, and store safety. Supervised 30 employees with responsibility for scheduling and training. Network to recruit top
talent. Lead and motivated team to increase sales to positive comp status since
taking over store manager. Provide superior customer service to new and
existing customers, quickly resolving any issues. Merchandise the store for
maximum sales and visual excitement. Opening of new and remodeled stores consisting of construction follow up, training and recruiting of new staff.

adminitrative, Operations, Team Management

English