Southern Illinois University – B.S. Business Administration with specialization in Management Information Systems – 1991.

Oct 2017 – Present          Network Engineer – Insight Global – Charter Communications, St. Louis, Missouri

• Complete designs and configurations for Cisco 3850’s at over 200 new retail stores
• Utilize Visio to create designs for placement of MOJO Rogue Wireless Sensors at 200+ sites
• Work with installers at remote sites to validate installation of MOJO Sensors.
• Configure Cisco 35xx, 36xx, and 3850 switches for MOJO Sensor connectivity.
• Utilize site floor plans to create heat maps to determine the number of Rogue Wireless Sensors required, and placement of sensors to achieve full site coverage.
• Work closely with project managers and leadership to ensure project timelines are being met, and ensuring adherence to project scope.
• Mentor other team members utilizing 20+ years of networking experience.

Sept 2016 – July 2017      Network Engineer – TEKsystems – Express Scripts, St. Louis, Missouri

• Utilize Wireshark to capture TCP/IP packets and perform deep packet inspection to provide root cause analysis when network and server performance issues arise in multiple datacenters and multiple remote locations.
• Configure and install Netscout sniffers for TCP/IP packet captures to provide visibility into multiple remote locations.
• Utilize Riverbed Steel Central to analyze network and server response times, network load, TCP/IP retransmits, packet loss and network latency.
• Utilize Lancope/Cisco StealthWatch to analyze Netflow traffic from flow collectors and provide detailed protocol analysis.
• Utilize SolarWinds for network monitoring and interface statistics in multiple data centers and multiple remote locations.
• Utilize Splunk to search, monitor, analyze and visualize machine data.
• Work with service providers to troubleshoot circuit issues at remote locations.

April 2016 – July 2016      Network Engineer – TEKsystems – BJC, St. Louis, Missouri

• Conduct network discovery for a multiple data center environment to ensure all IP addresses and VLAN’s are unique in preparation to implement Overlay Transport Virtualization.
• Fully document all IP addresses and VLAN’s for multiple data centers on over 200 network routers and switches.
• Create logical and physical network topology diagrams detailing connectivity between datacenters.
• Create rack elevations drawings for all equipment in multiple data centers.

Jan. 2014 – Sept. 2015    Network Engineer – TEKsystems / Datalink Corporation, St. Louis, Missouri

• Serve as network engineer and project manager providing design and implementation solutions in manufacturing, warehouse, and data center environments.
• Perform router, switch, and wireless LAN controller configurations for remote site installations.
• Perform site surveys, electrical contractor vetting, constructions monitoring, and timeline critical path plotting to ensure project deadlines are met.
• Perform physical installation and testing of network, wireless, and telecom equipment.
• Work with telecom providers to ensure Metro Ethernet and broadband services are installed and function properly.
• Configure Cisco 43xx and 28xx routers, Nexus 3048 switches, 5508 wireless LAN controllers, and 37xx wireless access points.

Sept. 2012 – Feb 2013     Network Engineer – TEKsystems, Scott Air Force Base, Illinois

• Serve as final escalation point for Tier II tactical network and voice support for the Defense Information Systems Agency (DISA), Global Network Support Center (GNSC) for all branches of the military within the continental United States (CONUS).
• Provide network support for over 400 endpoints and over 1500 users within the continental United States (CONUS).
• Perform all router, switch, firewall, and voice configurations for tactical missions.
• Responsible for troubleshooting, analyzing, and recommending solutions to existing classified and unclassified networks for thousands of customers located at hundreds of node sites.
• Utilize Call Manager 4.3, Cisco Unified Call Manager 7.1, and 8.1 on classified and unclassified tactical networks.
• Configure KG-175 and KG-250 TACLANE’s for encrypted traffic on classified networks.
• Utilize Remedy ticketing system for problem resolution and mission configuration requests.

June 2011 – Feb. 2012    Senior Voice Engineer – DRS Technologies, Kandahar, Afghanistan

• Serve as voice engineer for US Army Regional Command South, NIPR, SIPR, and CX-I tactical and strategic voice networks, providing support for over 300 endpoints and over 5000 users within Kandahar Afghanistan and outlying FOB’s.
• Serve as final escalation point for Tier III voice support.
• Design, install, and maintain Cisco Unified Call Manager 7.1 and 8.0, Call Manager 4.3, Cisco gatekeepers, Cisco voice gateway routers, and Call Manager Express on strategic and tactical networks.
• Migrate Call Manager 4.3 to Cisco Unified Call Manager 8.0 on NIPR, SIPR, and CX-I tactical networks.

Mar. 2011 – May 2011     Senior Network Engineer – Raytheon, Delaram, Afghanistan

• Serve as Tier III support for US Marine Corps Regimental Combat Team 8, NIPR, SIPR, and CENTRIXS tactical and strategic networks, providing 24/7 support for over 5000 users within Delaram Afghanistan and outlying FOB’s.
• Perform all operations and maintenance tasks for classified and unclassified networks.
• Design, install, maintain, and repair all layer 2 and 3 switch and router platforms, including Cisco 2600, 2800, 2900, 3500, 3550, 3560, 3700, 4000, 6500, 7000 series devices.
• Perform detailed troubleshooting, installation and maintenance of KG-175 TACLANE encryption devices.

June 2009 – Apr. 2010    Senior Network Engineer – Joint Tech Services, Inc, Baghdad, Iraq

• Serve as Tier III support for the Iraqi Defense Network, providing 24/7 support for over 5000 users within the country of Iraq.
• Provide training for Iraqi Network Engineers, covering TCP/IP, DMVPN, EIGRP, Bluecoat, Call Manager 4.3, network design, implementation, and troubleshooting.
• Maintain Cisco Call Manager and Cisco Voice Gateways.
• Design, install, and maintain all layer 2 and 3 switch and router platforms, including Cisco 2800, 3700, and 6500 series devices.
• Design, install, and maintain Cisco 5550 and 5520 ASA’s
• Perform detailed troubleshooting, installation and maintenance of all network devices.
• Utilize CiscoWorks, SolarWinds, and TACACS to manage and monitor the IDN network.

Oct. 2008 – June 2009    Network Section Lead Engineer – DRS Technologies, Inc, Baghdad, Iraq

• Serve as section lead for all Phoenix Base NIPR and SIPR networks, providing 24/7 support for over 1200 users within the Baghdad International Zone.
• Install and maintain VoIP phones, route patterns, and trunks utilizing Call Manager 4.1.
• Perform all operations and maintenance tasks for NIPR, SIPR, and CENTRIXS networks.
• Design, install, and maintain all layer 2 and 3 switch and router platforms, including Cisco 2800, 3700, and 6500 series devices.
• Perform detailed troubleshooting, installation and maintenance of KG-175 TACLANE encryption devices.
• Install and utilize CiscoWorks LMS, SolarWinds, Remedy, and What’s Up Gold to manage and monitor classified and unclassified networks.
• Install VBrick real-time video multicasting across classified and unclassified networks.
• Install and maintain CSU/DSU’s, T1 and E1 circuits to remote locations throughout Baghdad.

Apr. 2007 – May 2008     Senior Network Engineer – TKC Communications, Baghdad, Iraq

• Serve as network engineer for US Army Corps of Engineers commercial network, providing 24/7 support for over 1400 users within the Baghdad International Zone.
• Install and maintain Cisco Call Manager, Unity, and Avotus to maintain Cisco VoIP phones, voicemail, and call accounting.
• Utilize Cisco PIX 525, ASA, and Bluecoat to enforce network security policy
• Perform all operations and maintenance tasks for the commercial network.
• Maintain layer 2 and 3 switch and router platforms, including Cisco 4500, 3700, and 2900 series devices.
• Utilize CiscoWorks, SolarWinds, and Netflow to manage and monitor network performance and utilization.
• Maintain Comtech VSAT transceivers and TurboIP WAN accelerators.

Dec. 2006 – Mar. 2007    Senior Network Engineer – TEKsystems, St. Louis, Missouri

• Serve as network engineer providing voice and data communications and engineering support for the United States Department of Agriculture field offices nationwide.
• Provide network design and support for field offices utilizing Cisco 2651XM routers and 2950 switches.
• Work with customers, third party engineers, and telecom carriers to resolve escalated service requests.
• Report hardware issues to the proper vendor and recommend priorities to resolve problems.
• Maintain, update, and document Field Service Center provisioning with regard to moves and changes.

Jan. 2005 – Feb. 2006     Senior Field Engineer II – Raytheon, Baghdad, Iraq

• Serve as team lead for all US Embassy Enclave NIPR, SIPR, and CENTRIXS networks, providing 24/7 support for over 2000 users within the Baghdad International Zone.
• Install and maintain analog and VoIP phones utilizing VG-248 voice gateways and Call Manager 4.0.
• Install and maintain Cisco Aironet 1200 Series Access Points.
• Perform all operations and maintenance tasks for classified and unclassified networks.
• Design, install, maintain, and repair all layer 2 and 3 switch and router platforms, including Cisco 2600, 2800, 2900, 3500, 3550, 3560, 3700, 4000, 6500, 7000 series devices.
• Perform detailed troubleshooting, installation and maintenance of KG-175 TACLANE encryption devices.
• Install and utilize HP OpenView, CiscoWorks LMS, SolarWinds, Remedy, and What’s Up Gold to manage and monitor classified and unclassified networks.
• Install VBrick real-time video multicasting across classified and unclassified networks.
• Install and maintain CSU/DSU’s, T1 and E1 circuits to remote locations throughout Baghdad.

June 2003 – Dec. 2004    Network Engineer – Integrated Information Technology Corporation, Denver, Colorado

• Perform CiscoWorks LMS and HP OpenView network management installation and optimization at US Air Force bases.
• Research, develop, and apply proper guidelines, policies, and regulations associated with the administration and security posture of the information systems within the Air Force Enterprise network.
• Perform and recommend optimization techniques on routers, switches, and servers.
• Perform installation of the Combat Information Transport System (CITS) at US Air Force bases.

Feb. 2002 – May 2003    Senior Consultant – DB Advantage, St. Louis, Missouri

• Project lead migrating 5000+ devices from public to private IP address space.
• Utilize Microsoft Project to manage project milestones and plot critical path.
• Perform Cisco IOS upgrades on over 100 devices in 12 US locations.
• Perform test lab setup and conduct testing of new network equipment and designs.
• Perform site surveys to determine network design requirements.
• Manage project budgets and provide detailed project cost estimates.

Jan. 2001 – Jan. 2002     Network Engineer – Quality Internet Solutions Design, St. Louis, Missouri

• Serve as project coordinator and team lead for multiple installation and on-site support projects.
• Design and install network to support local SAN utilizing Cisco 6513 equipment.
• Redesign data center and upgrade legacy Cisco 5500’s to Cisco 6513’s.

Aug. 2000 – Oct. 2000     Network Engineer – CoreExpress, St. Louis, Missouri

• Provide engineering design and support for company’s Extranet service.

June 2000 – Aug. 2000    Network Engineer – Apogee Networks, Bloomfield, New Jersey

• Provide pre-sales engineering support to software sales team.

May 1995 – June 2000    Senior Enterprise Consultant – Xerox Connect, St. Louis, Missouri

• Design and implement multiple routed and switched enterprise networks in a plant floor manufacturing environment.
• Project lead replacing legacy layer 2 network equipment with Cisco layer 3 gigabit switching technology in accordance with corporate standards in 12 US locations.
• Utilize layer 3 routing protocols: OSPF, EIGRP, IGRP, RIP.
• Perform test lab setup and conduct testing of new network equipment and designs.
• Perform site surveys to determine network design requirements.
• Manage project budgets and provide detailed project cost estimates.
• Monitor construction of fiber and CAT5/6 network infrastructure, verifying finished product meets design, corporate, and industry standards.
• Interface with telecom carriers to coordinate frame-relay, ISDN, digital, and analog circuit add, moves, and changes.

Sept. 1993 – May 1995    Telecommunications Manager – Roosevelt Bank, St. Louis, Missouri

• Extensive experience with Cisco routers and switches, Optivity 5.x and Netsoft applications.
• Extensive hands-on implementation experience with gateways and routers in a wide area network environment.
• Netware file server installation, configuration, and administration.
• Develop implementation and test time line for disaster recovery.
• Implement hardware and software solution to provide 5250 emulation access to IBM AS/400 over wide area network.
• Configure and install client/server software for lending division access over a wide area network.

Apr. 1989 – Sept. 1993 Senior Systems Programmer – Arthur Andersen & Co., Chicago, Illinois

• Provide data communications support for over 300 offices in 72 countries.
• Install and administer Cisco routers in domestic branch offices.
• Utilize NetView, VTAM, VPS, X.25, Packet/3270, Eicon, and Netware 386.
• Develop scripting programs for international X.25 dial-up to host computers.
• Develop batch programs to convert a 3Com network to a Netware network.
• Install and configure communications gateways and routers for transparent access to IBM 3090 mainframe and local area network connectivity.
• Provide migration of gateways from Ethernet to Token Ring.
• Install and administer a 400 plus user PBX system, X.25 PAD, and PICK PC.

• HP OpenView Network Node Manager for Windows certified.
• Former Non-Commissioned Officer in the United States Navy.

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