Resume_Ralph Capriglione

EDUCATION

Northeastern Illinois University, Bachelor of Science, Earth Science (Geology).

• Received: Award of Merit in Outstanding Research.

 TRAININGS AND OTHER CERTIFICATIONS

• SBA Trainings: Buying or Selling a Business, Financials – Accounting Tools for Money Management, Financial Control 101, Financial Management for Decision Making, How to Really Start Your Own Business, Import/Export, Marketing – The Engine that Powers Your Business, Sell More or Pitch for Funding, Quick Books Basic, Show Me the Money – Financing Your Business Options, Social Media for Business, Start-up Your Business with a Successful Plan.
• University of North Dakota Online & Distance Education courses: Accounting Fundamentals; Accounting Fundamentals II; Introduction to Business Analysis; Mastery of Business Fundamentals.
• Customs Broker Exam Boot Camp – Braumiller Law Group, PLLC
• Peace Corps Trainings: 133 Hours of Swahili language training, 89 hours of technical training, 13 hours of safety and security, 11 hours of administrative sessions, 21 hours of health and HIV/AIDS, 20 hours of formal cross-cultural training augmented with a 10 week home stay experience.
• OSHA 40-Hour HAZWOPER, Industrial Commercial Environmental, Inc.
• Certified Environmental Compliance Manager, Columbia Southern University.
• ASTM Phase I & II Environmental Site Assessment for Commercial Real Estate.
• OSHA 30-Hour Construction Industry Outreach Training Program, OSHA Campus.com.
• Underground Storage Tank Decommissioning, International Fire Code Institute.
• Trained operator of a rough terrain telehandler style forklift – 10 Kg capacity.
• Tenacity Inc’s “Clients for Life” training.
• Open Water Diver, PADI.
• Advanced Open Water Diver, PADI.

RESEARCH

EXPERIMENTAL STUDY OF THE EFFECT OF OXYGEN FUGACITY ON LOW PRESSURE PHASE RELATIONS OF ALKALI BASALT FROM THE ACATLAN VOLCANIC FIELD, JALISCO, MEXICO – GOLDMAN, Kevin¹, IANEVA, Margarita², SHIU, Yvette¹, CAPRIGLIONE, Ralph¹ and BARTELS, Karen¹, (1) Earth Science, Northeastern Illinois Univ, 5500 N. St. Louis Ave, Chicago, IL 60625, (2) Earth Science, Northeastern Illinois Univ, 5500 N St Louis Ave, Chicago, IL 60625-4699.

• North-Central Section – 35th Annual Meeting (April 23-24, 2001) of the Geological Society of America.

SELF EMPLOYMENT AND RECENT WORK EXPERIENCE

RalCap International, Ltd., Chicago, IL

Founder and President (self-employment)                                                        2014 to 2020

• Founded corporation in 2014 and obtained startup funding in excess of $140,000.
• Discovered, contacted and presented funding pitches to potential investors.
• Created budgets, maintained accounts and administration.
• Completed due diligence tasks for a proposed base and precious metal mining project in Tanzania.
• Completed geologic area report for the proposed mining project.
• Completed business plan, executive summary and project summary for the mining project.
• Advised small scale and artisanal miners in Tanzania.
• Created and managed company website and social media accounts.

The Warranty Group (TWG)/Assurant, Chicago, IL

Customer Service Agent/Data Entry Specialist                                              2017 to 2019

• Processed high volume customer emails, faxes and postal mail for multiple types of claims.
• Examined claim forms and other records.
• Verified and entered information and/or program data into a computer-based claim system.
• Documented solutions and other information into the claim system.
• Maintained working knowledge of program materials and participated in training activities.
• Partnered with adjusters, team leads or supervisors to appropriately manage escalated issues.
• Adjudicated price rewind claims and educated customers on policies, warranties, services and procedures related to these claims (from November 2018 onwards).

SMART RESOURCES, INC., CHICAGO, IL                                                                      2016 to 2017

Data Entry Specialist

• Processed high volume customer emails, faxes and postal mail for multiple types of claims.
• Examined claim forms and other records.
• Verified and entered information and/or program data into a computer-based claim system.
• Documented solutions and other information into the claim system.
• Maintained working knowledge of program materials and participated in training activities.
• Partnered with adjusters, team leads or supervisors to appropriately manage escalated issues.

 National Opinion Research Center (NORC) at univ. of Chicago, chicago, il

Telephone Interviewer (Part Time)                                                                    2016

• Completed telephone surveys for National Immunization Survey (NIS) on behalf of the Centers for Disease Control and Prevention (CDC).
• Trained as a Refusal Converter. 

DynCorp International, Afghanistan

Hazmat Specialist                                                                                                   2011 to 2012

• Managed a Hazardous Waste Storage Area (HWSA) at FOB Sarkari Karez, Afghanistan.
• Completed audits, spill response investigations and provided policy guidance for managers and client.
• Coordinated waste disposal with the client and local contractors.
• Supervised four international workers from India, Kenya and Nepal.
• Ensured there were no environmental issues for two Property Management System Analyses (PMSA) inspections at FOB Sarkari Karez.
• Ensured FOB Sarkari Karez had no Recognized Environmental Concerns during its closure.
• Investigated and wrote the Environmental Site Closure Survey for FOB Sarkari Karez.

Peace Corps, VILLAGE OF IHANJA, NJOMBE, Tanzania

Volunteer – Environment                                                                                      2008 to 2010

• Provided support as a trained professional working through Peace Corps’ Environmental Education and Sustainable Agriculture in Rural Communities project (EESARC).
• Completed a Village Situational Awareness (VSA) report. Written in English and Swahili.
• Assisted an avocado farmers group with planning, planting, and maintaining avocado trees.
• Assisted a fruit growers group in obtaining sponsorship from a European non-profit organization.
• Helped create a sustainable village forestry program at the local primary school.
• Facilitated the creation of the NGO Ihanja Cagliero Development Site.
• Wrote a business plan for a locally owned start-up mining company.
• Coordinated with local district medical officials to improve the village clinic.
• Sponsored and assisted the completion of a latrine project for the local primary school.
• Sponsored and helped in the repairs to the village’s domestic water storage tank.

OTHER WORK EXPERIENCE

Kellogg Brown & Root (KBR), KUWAIT AND Iraq

HSE Supervisor – Environmental                                                                                    2007

Senior Environmental Technician                                                                      2004 to 2007

Seaton Corp (DBA: STAFF MANAGEMENT), CHICAGO, IL

Senior Account Manager, Waseca, MN                                                              2002 to 2004

• 2003 ACE Award for Client Relations

Account Supervisor, Skokie, IL and Sioux Falls, SD                                        2000 to 2002

Census Bureau, Chicago, IL

Geographic Clerk                                                                                                   1999 to 2000

Moraine Valley Community College, Palos Hills, IL

Adjunct Professor of Earth Science                                                                  1998 to 2001                                                                                                                       

Bradburne, Briller, & Johnson, LLC, Chicago, IL

Geologist                                                                                                                 1998

Integrated Environmental Solutions, Inc, (IES), Schererville, IN

Staff Scientist/Geologist I                                                                                   1996 to 1998

Environmental Monitoring & Technologies, Inc., Morton Grove, IL

Environmental Technician                                                                                   1995 to 1996

Industrial Commercial Environmental, Inc., Lansing, IL

Staff Scientist/Geologist                                                                                     1994 to 1995 

MILITARY EXPERIENCE

United States Army/Army Reserve

Soldier/Paratrooper/Electronic Radio Repairer, MOS 29E                         1985 to 1994

• Awarded Army Achievement Medal and Obtained an Honorable Discharge.
• Started at the rank of Private (E-1) and obtained a final rank of Sergeant (E-5).
• Graduated Army Basic Combat Training, Ft Leonard Wood, MO.
• Graduated Army Communications-Electronic Radio Repairer Course, Ft Gordon, GA.
• Qualified as an Army Airborne Parachutist, Ft Benning, GA.
• Completed Introduction to Morse Code, Camp Williams, UT.
• Completed Introduction to Special Forces Communication Course, Ft McCoy, WI.

• Community Outreach
• Proposal Writing
• Sustainability
• Environmental Awareness
• Nonprofits
• International Development
• Government
• Environmental Compliance
• Military Experience
• Project Planning
• Environmental Consulting
• Remediation
• Non-profits
• Interpersonal Skills
• Public Speaking
• Personnel Management
• College Teaching

Backcountry Hiking, scuba diving

Chapter 37 Special Forces Association

Swahili