Program Management/Public Affairs

Masters Degree – Strategic Intelligence – American Military University
Bachelors Degree – Organizational Management – Tusculum College

Stacie J. Bohanan
Email: [email protected]

CLEARANCE: Active TS/SCI w/full scope poly

• 15+ years
  • Crafting communications for senior executives and other leadership personnel both domestic and international
  • Producing, writing, editing, multiple communication deliverables such as press releases, media advisories, speeches, videos, social media, public service announcements, etc.
  • Serving in various team lead roles both domestically and internationally to orchestrate coordinated results
• 10+ years
  • Serving in a Public Affairs Officer role in fast-paced, high pressure environments serving both local and national media markets
  • Designing and implementing strategic communication plans for internal and external customers and partners to demonstrate impact of programs as it relates to customer’s needs
• 20+ years
  • Detailed-oriented, self-directed individual with ability to multi-task in a fast-paced, high stress environment across geographically distributed stakeholder groups;
  • Project management with consistent delivery on commitments – strong organizational skills and attention to detail;
  • Superior written, verbal, and visual communications skills – ability to grasp vague concepts and articulate vision to all levels of the organization with specific strength in influencing decision makers and managing expectations of customers;
  • Experience identifying and resolving complex issues and defining strategies to mitigate risk(s) by assuming leadership role when necessary and driving engagements to identify solutions
  • Proactively build and manage relationships with key internal and external stakeholders across a range of businesses and geographies
• May 2020 – Founder & President – Women in CyberSecurity (WiCyS) – Northern Alabama Affiliate
• Leading the local affiliate through collaboration initiatives to bring together women in cybersecurity from academia, research, and industry to share knowledge, experience, networking, and mentoring opportunities
• Our affiliate is focused on diversity and equal opportunities and becoming a go to resource for women in our community

Quantum Research International – National Cyber Security Operations Center (NCSOC)

Huntsville, AL

Position: Public Affairs Officer

March 2020 – Present

• Direct support of the NCSOC managing customer engagements and education strategies to orchestrate improving the defensive cyber posture of the Defense Industrial Base (DIB) community as well as critical national infrastructure entities, municipalities, and other high-value targets.
• Provide potential customers with information regarding NCSOC capabilities as well as create cybersecurity-based, educational curriculums that can be provided to NCSOC customers (special emphasis on improving the customer experience).
• Design and support a variety of cybersecurity outreach opportunities that are broad based in scope and have the capability of reaching potential customers beyond the confines of northern Alabama
• Responsible for creating a comprehensive public affairs communication plan and policies for the NCSOC to include newsletters, podcasts, mobile applications, media story pitches, informational meetings, and social media footprint in direct support of building the customer base and establishing the NCSOC as a trusted solutions partner

Federal Bureau of Investigation – Information Technology Enterprise Services Division (ITESD)

Redstone Arsenal, AL 35898

Position: Management & Program Analyst/Program Manager (MAPA)

02/19/2019 – 02/29/2020

• Served as the Public Affairs Officer (PAO) for Redstone Arsenal partnering with senior executives and other leadership personnel to develop and execute strategic internal and external communications for both internal and external stakeholders
• In coordination with Birmingham PAO and FBIHQ Office of Public Affairs, supported effective media relations at both the local and national level
• Proactively evaluated, developed, tracked, analyzed and made recommendations in support of ITESD hiring goals as they related to the relocation of FBI and contract personnel to Redstone Arsenal.
• Team Redstone HR recruitment lead with responsibility for applicant program management functions such as talent pool networks, interview selection and schedule of candidates, career board member making final recommendations for hire
• Program Manager – in-processing of new arrivals at FBI Redstone Proactively developed training materials utilizing a variety of innovative tools for new arrivals to FBI at Redstone and responsibility for ensuring all objectives were met and tools were modified as situation dictated to continually improve new arrival experience
• Ability to rapidly shift and adapt to different tasks that vary between complex analyses, hands-on projects, and overall project management to ensure projects were delivered on time and within budget
• Prepared formal and informal presentations, reports, correspondence, projects, and briefings in a clear and concise manner to evaluate and recommend ways to improve organizational structures and strategic plans.
• Conducted timely and complex evaluations of executive documentation to include the assessment, review, and consolidation of information across divisions while ensuring timelines and goals are met.
• Ability to communicate clearly and efficiently both orally and in writing across multiple stakeholder groups and multiple geographic locations in order to tactfully and persuasively advise and guide executives and/or mid-level management relative to a variety of issues and competing priorities
• Experience synthesizing data from multiple sources, evaluating broad program areas, recognizing potential problem areas, identifying needs, and determining the feasibility of implementing new solutions, programs or methodologies to address gaps
• Expert use of Microsoft Office Suite, to include Excel, Word, Adobe, Outlook, Publisher and PowerPoint
• Organize, manage and direct small, focus-teams to negotiate effectively with management to accept and implement recommendations of team
• Led a cross-collaborative, geographically diverse team across multiple stakeholder groups to design and implement innovative “Redstone Arsenal New Arrivals Program” for all ITESD Enterprise Operations Section employees slated to relocate to Redstone Arsenal to include transfer, new hire, and contract employees

 Federal Bureau of Investigation – Finance & Facilities Division (FFD)

Redstone Arsenal, AL 35898

Position: Management & Program Analyst (MAPA)/PAO

10/16/2016 – 02/19/2019

Major Duties/Specialized Experience:

 Served as the Public Affairs Officer for the FBI at Redstone interacting with senior executives and working across multiple Divisions with responsibility for a myriad of public relations matters.

• Established and maintained consistently effective relationships with local and national media outlets via oral and written communications to include on-air interviews, press releases, and media advisories, etc.
• Program Manager responsible for strategic communications for FBI at Redstone Arsenal. Develop strategic plans, projects, and partnership opportunities to support the FBI’s objectives.
• Reviewed and managed existing content libraries to determine opportunities to improve the learning and communications experience for our employees, ensured the content is current, relevant and that innovative technology platform is being utilized. This resulted in leading a cross-divisional, geographically diverse team to design and implement the “Redstone Arsenal New Arrivals Program” for all Procurement Section employees to include transfer employees, new hires, and contract employees.
• Through new idea and creative approach, I led a large-scale, cross functional project to design and create the “FBI at Redstone App” to provide real-time information delivery system to FBI employees designated for relocation to Huntsville, Alabama as well support the Redstone Enterprise Services Unit with day-to-day operational needs. App focused on content and customer experience.
• Developed proposals and make recommendations for significant organizational changes as it relates to the FBI Master Plan for Redstone Arsenal.
• Managed and executed numerous internal and external FBI stakeholders’ visits to Redstone Arsenal;

was personally recognized by FBI Director Christopher Wray for efforts in support of his official visits.

• Recognized and respected as an FBI Redstone Executive Staff representative serving on the U.S. Army’s Redstone Senior Commanders Synchronization Advisory Board (77+ entities) coordinating public affairs and strategic initiatives across Redstone Arsenal.
• Managed existing partnerships and created new ones with various higher education institutions to maximize recruitment efforts as well as advancement of operational needs (i.e. MOUs, support of career fairs, specialty degree development, curriculum development, etc.)
• Served as FBI representative at various career fairs and community outreach events in the Huntsville and Redstone Arsenal area of responsibility providing support of human capital objectives.
• Redstone team lead with FBI Headquarters Human Resources Division regarding various HR matters such as recruitment strategies, vacancy announcements, and talent networks.
• Briefed FBI Redstone’s strategic mission to three- and four-star equivalent executives at Redstone Arsenal to broker partnerships with key Redstone stakeholders such as NASA – Marshall Space Flight Center, Army Materiel Command, and other key commands.
• Designed and created the “Why Huntsville” promotional video currently being used to support the strategic realignment to Huntsville campus to include market research, bid process, script/storyboard, location scouting, and organization of all FBI personnel who appeared in the video including Director Wray.
• Recipient of FBI Medal of Excellence for critical contributions to the FBI mission at Redstone Arsenal.
• Recipient of multiple On-The-Spot awards and gratuitous e-mails for superior customer service (both internal and external customers).

Federal Bureau of Investigation – Hazardous Devices School/Critical Incident Response Group (CIRG)
Position: Logistics Management Specialist (LMS)

02/21/2016 – 10/15/2016

Major Duties/Specialized Experience:

• Program management responsible for all logistical support requirements for students and staff at the Hazardous Devices School (HDS).
• Research and analysis of data from multiple sources, evaluating broad program areas, recognizing potential problem areas, identifying needs, and determining the feasibility of implementing new solutions, programs or methods
• Collaborated with U.S.-Army, Installation Status Report (ISR) team and made recommendations for the proper course of action at Redstone Arsenal. Submission of recommendations to the Pentagon regarding funding and asset allocations at HDS.
• Government purchase card holder and limited warrant holder for small purchases required to support FBI Hazardous Devices School operations on Redstone Arsenal.
• Certified fork-lift operator operating heavy lift with responsibility for complete re-organization and design of warehouse space to house all supplies to support the HDS.
• Member of the CIRG Employee Advisory Committee.
• Certified FBI Adjunct Faculty in 3 instructional areas – 1) Presentation Skills Course, 2) Instructional Strategies Course and 3) Media Relations Course providing training courses based on the needs of the FBI.

Federal Bureau of Investigation -Hazardous Devices School/Critical Incident Response Group (CIRG)
Position: Office Services Specialist (OSS)/Registrar

06/14/2015 – 02/21/2016
Major Duties/Specialized Experience:

 Registrar responsibilities in support of students attending the Certification Course, Recertification Course as well as 65 different Advanced Training Course offerings at the FBI’s Hazardous Devices School.

• Completion of FBI Virtual Academy courses in: 1) Project Management Overview Course, 2) Transitioning into a Project Management Role, 3) The Role of Ethics in Project Management, 4) Project Management Fundamentals, and 5) Project Management Processes.

Federal Bureau of Investigation – United States Embassy – Canberra, Australia
Position: Legat Operations Assistant (LOA)

10/07/2012 – 06/14/2015

Major Duties/Specialized Experience:

• Served as the FBI representative, in absence of senior FBI staff, in the U.S. Embassy in Canberra, Australia.
• Provided overall administrative support for entire FBI squad as well as special guest and special event activities support for other Embassy partners
• Composed succinct and relevant communications, setting forth information obtained through a review of files and background materials.
• Extensive experience planning events, coordinating with interested parties, and ensuring that guests and/or exhibitors were supported.
• Comprehensive knowledge of financial management principles maintaining the Financial Service Accounts, to include monthly accounting reports, balancing accounts, preparing reimbursement vouchers, etc.
• Generated and processed requisitions for supplies, equipment, repairs, or other services as required.
• Interpreted data, formed conclusions, and made recommendations as to the most appropriate course of action based on results of analysis and application of accepted principles.
• Prepared and presented findings, orally and in writing, to higher-level management personnel in the LEGAT and FBIHQ.
• Established and maintained relationships with representatives at FBIHQ, U.S. Government and host government agencies within the Legat’s area of responsibility
• Served as Asia Region Representative for the LOA Advisory Committee.  Elected by peers to serve in this role developing strategic plans for the job classification.

• Developed proposals and processes regarding Confidential Human Source Payments in the overseas environment.
• On a rotational basis, served as 24/7 Duty Officer for U.S. Embassy Canberra, providing exceptional customer service to internal and external customers in accordance with Diplomatic guidelines and applicable laws.

Federal Bureau of Investigation – Knoxville Field Office
Position: Public Affairs Officer (PAO)

10/15/2006 – 10/07/2012
Major Duties/Specialized Experience:

• Program Manager for both the Public Affairs and Community Outreach Programs interacting with senior executives and other leaders with responsibility for defining the strategy, driving the planning process, and executing strategic communication plans and large-scale events supporting all community outreach initiatives for the Knoxville Division (41 counties and 3 Resident Agency locations).
• Represented the FBI for all media relations and to the public communicating with news media on the agency’s behalf reviewing all incoming requests for information, interviews, or access from the media, entertainment industry, special interest groups, the general public and/or employees.
• Create consistent communications, including press releases, statements, talking points, web-content materials, scripts for radio and/or television, exhibit materials, Facebook posts, twitter feeds, podcasts and briefing materials for public sites as well as FBI executives.

• Established and maintained effective relationships with the national media and special interest groups including those with indifferent or opposing goals.
• Program Manager for the FBI Citizens Academy responsible for curriculum and content and selection of attendees and for identifying partnership opportunities and developing strategic community partnerships with those selected to attend
• Primary liaison for the FBI Citizens Academy Alumni Association.

• Identified key community partnership with Regal Cinemas and produced a commercial grade, Public Service Announcement (PSA) to promote the FBI’s Safe Online Surfing Program. The PSA aired in approximately 6,500 Regal movie theaters in 38 states. I was a finalist in 2012 for the United States Attorney General’s Award for “Outstanding Contributions to Community Partnerships for Public Safety” for my initiative in development of this strategic partnership opportunity.
• Co-Chair (3 years) of the Law Enforcement Memorial 5K – led a team to define strategy, and collaborated with approximately 100+ law enforcement and public/private sector entities to raise funds to support the National Law Enforcement Memorial Fund. To date, raised approximately $45K to construct local memorial site in Knoxville, Tennessee.
• Recognized by the FBI Director for my strategic vision in community outreach when awarded the FBI’s Most Outstanding Community Outreach Program Award (56 field offices across the United States were eligible to win).

 Federal Bureau of Investigation – Knoxville Field Office/Joint Terrorism Task Force (JTTF)
Position: Intelligence Analyst (IA)

03/21/2004 – 10/15/2006
Major Duties/Specialized Experience:

• Researched, investigated and analyzed information to prepare a myriad of strategic intelligence products to include: Intelligence Assessments, Intelligence Bulletins, Intelligence Information Reports, and Electronic Communications and executive presentations and briefings.
• Provided exceptional customer service to internal and external partners in support of intelligence collection efforts and management of measuring program accomplishments.

Marketing, program management, Public Affairs, Public Speaking, recruiting, Team Building

AUSA, Infragard, WiCyS

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