HJL Human Resources

BA Shaw Univ,

HENRY J. LEE

475-988-4485

[email protected]

Experienced human resources manager with a career focused on facilitating individuals, teams, and organizations to maximize performance. Confident, highly energized, effective, and persuasive communicator with strong interpersonal and organizational skills. Recognized as a motivator and mentor, experienced in business transformation, and strategic organizational change.

A turnkey solution provider who consistently earns the confidence of both customers and staff through the delivery of superior support and performance.   Adept at developing exceptional client relationships through a careful attention to detail that is based on both formal education and practical experience

Expert at quickly and successfully responding to ever-changing environments and situations. Recognized for strong client focus, high level of enthusiasm for effectuating business success, systemic thinking, and strong relationship building. Always demonstrating integrity while projecting a positive personal and professional image.

CORE COMPETENCIES

HR Process Analysis • HR Process Review • HR Process Improvement • Conflict Resolution • Team Leadership •Mentoring • HR Program Management and Execution

Talent Management and Organizational Change • Client Relationship Management

Talent Recruitment / Development • Effective Communication • OFCCP Compliance, Federal & State Employment/Labor laws, FMLA/ADA, Affirmative Action Plan • Job Analysis • Compensation Review,

Multi Site/Multi Business Unit Management • Secret Security Clearance

Strategic HR: working closely with the leadership team to develop people strategies that drive and support the business strategy. Developed and managed department budgets, managed Technical/Management recruiters, wrote and developed position descriptions, full life cycle talent acquisition as well as the submittal of H1B and Local Visa  paper work (GCC/SW Asia).  Conducted training to management on Union Avoidance, and Performance Management as well as OSHA requirements and reporting.

Employee Relations. Guided  employee relations activities (Investigations, Performance Issues, Corrective action) for as many as 1200 managers and employees at Corporate and  field locations. Worked with operations management on a regular basis on work-related issues, conflict, misconduct, and misunderstandings and provided recommendations, solutions, and disciplinary actions which followed established policies and procedures at all times.

Employment Law/International Recruitment. Knowledgeable and experienced in (GCC/SW Asia) Employment Law EEOC, I-9, Wage and Hour, Foreign Government Work Visa Processing, FMLA, STD, LTD, ADA, Title VII, and others.

Human Resources Policies & Procedures. Led a group of HR members who developed the full life cycle recruitment process, leave of absences policies and procedures. Experienced in conducting in-house discrimination investigations and recommending action. Scope of expertise includes Compensation and Benefit Development / Administration, Policy Development and  Administration, Payroll (ADP), Succession Planning, EEO/AAP Plan Preparation and goal monitoring.

Industries: Progressive experience in leading Corporate/Field/International Locations, including Oil & Gas, Information Technology / Telecommunications, Pharmaceutical, Customer Service (call centers), Sales/Marketing, Finance, Hospitality, Retail and Manufacturing environments, as well as new division startup.

PROFESSIONAL EXPERIENCE

Human Resources Director. Prime Energy Solar (Contract) Stratford, Connecticut 2018 to Present

Current project, reporting to the CEO the delivery of  a full-scope of Human Resources and Recruiting services for a rapidly growing Solar installation/Marketing company. Led HR initiatives in associate development, performance management, salary administration, employee relations, staffing & retention and policy administration.

Recruited for a wide variety of corporate and field positions, including Network / Server Administrators, Network Engineers (CISCO, LAN/WAN) Web Developers Java/J2EE/JSP, .NET, C#, Machine Operators, Forklift drivers and Warehouse personnel.

Worked closely with hiring managers to clearly define job specifications, follow the requisition process, and post positions internally and externally.

Drove the candidate interview and hiring process by evaluating skill level, checking references, making salary recommendations, conveying offers and finalizing acceptances/declines.

Enhanced the customer experience by following up with clients to confirm staffing plans and ensuring that candidates needs are met. Hire Coordinated and monitored diversity staffing efforts; developed metrics to measure cost per hire and time to

ACFirst/AECOM  Marzar I Sharif,  Kandahar, Bagram Afghanistan 2012 to 2014

Manager Human Resources/Recruitment (Term Contract Active Secret Clearance)

Responsible for the day-to-day Human Resources issues within an assigned area of responsibility. Provide support for Western nationals, Eastern nationals, and local hires. Handle staffing and complex Human Capital problems and issues

Employee Relations: Explain and provide advice to employees about company and governmental rules, regulations and procedures, and the need for compliance.
Evaluate and resolve work-related problems that adversely affect morale, health and productivity.
Investigate employee complaints, prepares case reports and makes recommendations to resolve the issue(s).
Benefits Administration:  Administer and manage various employee benefit programs, group insurance, life, and medical.  Maintain and monitor dental, accident and disability insurance for the contract.
Enter  and manage data entered  into HRIS system ensuring the accuracy of information to include PTO Request.  Process new hire, status change demotions, promotions and termination paperwork.
Contract Support:  Prepare, maintain, distribute employee contracts (new & renewal). Make performance based salary recommendations.  Maintain database, notifies to  management of performance appraisals and required  training schedules.   Maintain and manage employee files for  the HR filing system.

Recruitment: Responsible for Request for Interview submissions collection/distribution of resumes to hiring managers, Responsible for pre screening qualified candidates both external and internal.  Conduct  appropriate security clearance screening, complete applicant tracking data entry and candidate-of-choice placement.

University College of London, at Doha Qatar  2011  to 2012

Manager Human Resources/Recruitment (Maternity Coverage)

Reporting to the Chief Operating Officer – Doha Qatar Campus; accountable for all strategic and tactical aspects of Human Resources for the Doha Qatar location – totaling approximately 200 employees.  Manage the Human resources Department which is focused on staffing, employee relations, consulting, employee mobility,  and stewarding of all Human Resources processes including compensation, benefits, succession planning and diversity.  Recent accomplishments include developing the strategy and tactical implementation/management for the following:

Continued Unplanned Absenteeism improvement down from a monthly high of 22% to a current 9.71% against a Goal of 9.75%.

Best practice sharing with peers (i.e. taking initiatives out to Area and  audiences)

Developed an approach to improve the new hire experience while reducing overall and  attrition.  The approach centered on the use of improved communication and peer partnering.

Developed, with input from  Sr. Leadership, the concept that Leadership sets the standard of performance and culture for the location.  Our efforts and results are more than our annual metrics – it is the behaviors we exhibit that create the culture for our results.  This process was rolled out to Leadership and set the stage for performance improvements in Unplanned Absenteeism, Attrition, Sick Rate, and Change Readiness.

Carnegie Mellon University,   Doha  Qatar,  2010  to 2011

 Manager Human Resources/Recruitment (Contract)

Responsible for managing/providing human resources services for staff and faculty of the university. These services include: employment recruiting, job evaluation/classification, training/development and employee relations, employee mobility  as well as special projects.
The Human Resources manager is responsible for providing sound advice to supervisors concerning employee relations situations. Provides guidance to departments in choosing suitable candidates for specific positions. Evaluates position descriptions and recommends pay grades fairly and impartially, in order to sustain internal equity. Ensures that departments are aware of applicable laws, such as the FLSA as well as the university’s AA, ADA and other employment policies.

Fulfilled Human Resources Management duties as required. Partnered with management to define goals & strategies, recommend and provide training needs, evaluate objectives and serve as point of contact and control for all corrective action issues.

Responsible for maintenance of employee communications to remain in compliance with laws/regulations
Prepares and executes effective recruitment strategies for exempt and non-exempt employees
Partners with hiring managers to provide qualified candidates in a timely manner for all open positions
Manage  the new hire process from souring, interviewing, offers, new employee orientation, and on-boarding
Partner with executive team to develop appropriate training programs for new and existing employees
Advise and counsel managers on implementing policies, procedures, and programs including instructing managers on performance management, documentation, progressive discipline measures, and employee relations issues
Responsible for creating/updating accurate and appropriate job descriptions and postings for all positions
Manage wage and salary administration process including advising on appropriate increases, promotions.

DYNCORP INTERNATIONAL LLC, Doha Qatar & Fintas,  Kuwait  2008 to 2010          

Manager Human Resources/Recruitment (Contract)

Manage a team of 6 Human Resources professionals and a budget of $600,000 in developing and overseeing all recruitment, compensation & benefit administration, support services and welfare functions associated with the daily operations of an expatriate site. Create an environment of productivity through hands-on support to the contracted workforce to ensure all tasks are carried out to a high level of competence. Responsible for change management, compensation/benefit administration, employee retention, succession planning as well mergers and transition.  Fulfilled Human Resources Management duties as required. Partnered with management to define goals & strategies, recommend and provide training needs, evaluate objectives and serve as point of contact and control for all corrective action issues.

Provide quality performance in accordance with ISO 9001 standards.

Monitor and report on accidents, work related or domestic, and retain records of such incidents, making recommendations to the Site Management as required.

Provide workforce planning to management and control all recruitment activity for the project.

Manage  the new hire process from souring, interviewing, offers, new employee orientation, and on-boarding

Conduct internal investigations and ensure appropriate follow-up and action is implemented on a timely basis

Developed and delivered supervisory training program  resulting in 40% decrease in attrition and performance related issues.

Lead the merger and acquisition of a foreign logistics concern.

INDEPENDENT HR / RECRUITMENT CONSULTANT, Stratford, Connecticut ­ 2003 to 2008

Delivered a full-scope of Human Resources and Recruiting services for multiple clients ranging from small operations to Fortune 500 corporations. Led additional HR initiatives in associate development, performance management, salary administration, employee relations, staffing & retention and policy administration.

Recruited for a wide variety of corporate and field positions, including Network / Server Administrators, Network Engineers (CISCO, LAN/WAN) Web Developers Java/J2EE/JSP, .NET, C#,  Machine Operators, Forklift drivers and Warehouse personnel.

Worked closely with hiring managers to clearly define job specifications, follow the requisition process, and post positions internally and externally.

Drove the candidate interview and hiring process by evaluating skill level, checking references, making salary recommendations, conveying offers and finalizing acceptances/declines.

Enhanced the customer experience by following up with clients to confirm staffing plans and ensuring that candidates needs are met.

Coordinated and monitored diversity staffing efforts; developed metrics to measure cost per hire and time to hire.

AFC INC. Atlanta, Georgia  1997 to 2003

Director, Human Resources

Hired, trained and mentored a talented team of recruiters and staffing supervisors for a variety of clients in Information Technology, Sales, and Administration.

Partnered with hiring managers to develop job specifications and formulate effective recruitment strategies.

Sourced candidates through traditional approaches as well as Internet, college recruiting and cold calling.

Interviewed candidates for IT Project Management, Business Analysis and Developers for Mainframe, Java/C++, SQL Server, and Application positions; made recommendations to hiring managers and negotiated offers.

Developed and monitored key staffing metrics to measure cost per hire and time to hire.

Averaged between 15 and 20 open positions per month across multiple sites.

THE PAILIN GROUP INC, Dallas, Texas  1993 to 1997

Director, Technical  Recruiting

Managed the recruiting and placement of IT and Manufacturing professionals as well as on-site staffing projects.

Provided detailed training to clients on key Human Resources issues, including ADA, FMLA, Employee Performance/Discipline Management, Sexual Harassment, Diversity Training, EEO/AAP plan preparation and achieving company goals.

Performed onsite contract recruiting of IT PMs, Mainframe Developers, SQL Server Developers, Business Analysts and Application Developers for corporate clients, including Levi Strauss, Nations Credit, GTE Telecom, and UPS.

SPRINT CORPORATION, Irving, Texas  1988 to 1993

Manager, Human Resources (Generalist) – Information Technology – Southwest Division

Directed all facets of personnel management for a diverse group of 1200 professionals, including compensation & benefits administration, technical staffing, college recruiting, EEO/AAP plan preparation, employee relations, strategic planning and goal monitoring. Oversaw a staff of 5 HR generalists with a budget of $425,000.

Managed 3rd party venders and the HIB Visa process, including the transfer of HIB Candidates.

Provided expert guidance to management and employees to facilitate positive employee relations and implement corrective actions where needed.

Conducted Union Avoidance Training to Southwest Region Operations to maintain morale and control costs.

Designed and implemented a comprehensive Internal Dispute Resolution process to effectively resolve issues at minimal cost while improving employee relations.

Identified and proactively responded to opportunities to improve employee relations, enhance productivity and cut costs to ensure maximum efficiency and profitability for the business unit.

Honored as the HUMAN RESOURCES ULTRA PRO for the Southwest in 1990 and 1992.

BUSINESS APPLICATION SYSTEMS: Taleo, BrassRing, PeopleSoft (HR Module), Cyber Recruiter, TalentHook, Ceridian, OpenHire, and Online Career Portals, MS Office Suites

Talent Acquisition/Staffing Summary

Information Technology/Engineering                                             

CIO, Software Engineers/DBA’s

Internet-Web Specialist, Hardware/Mainframe/client Server Developers

Project Managers/Information Architects

Java Developers, ERP/SAP/CRM/BAAN/ Peoplesoft Developers

Mechanical Engineers

Sales & Marketing/Customer Service/HR

Sales Representatives

Inside/outside sales

Customer Service Management/staff

Product Managers/Channel Sales Mgrs.

HR Representatives/ Generalist/Mgr/Dir

Recruiting Methods

International Multi Cultural Sourcing/Talent Mining/Diversity/Skill Specific Associations/Cold calls/Referrals, Employee referrals programs, Internet/Newspaper/Trade, Journals/Job fairs, On Campus College Recruiting/Direct Mail/Social Media

Pharmaceutical

Clinical Research Scientists

Clinical Applications Support Analyst

Pharmaceutical Sales Representative

Statistical Programmer

Oracle Clinical Administrator

Regulatory Affairs Director

EDUCATION & CERTIFICATIONS

Shaw University, Raleigh NC (Bachelor’s Degree Communication/Business – (CUM LAUDE)

Certificate in Diversity (Train the Trainer)

Certificate Employee Relations Law

Advanced Certificate Employee Labor Relations Law from the Institute of Applied Management and Law

TRAINING

Problem Solving Decision Making, Hay Compensation Development, Effective Presentations, and Targeted Selection.

Provided Management Training to clients e.g. ADA, FMLA, Employee Performance/Discipline Management, Sexual Harassment, Diversity Training, EEO/AAP plan preparation and goal monitoring.

PROFESSIONAL AFFILIATIONS

Society of Human Resources Management   – Urban League, Big Brothers / Sisters