Arabic linguists Maher Al Masri, left, and Ramzi Zinnekah wait inside a Kuwaiti jail cell in a photo Zinnekah said was taken by a guard. The two men, U.S. civilians employed by defense contractor Global Linguist Solutions, were detained by local authorities in late May and deported to the U.S. as part of a dispute between Global Linguist Solutions and the Kuwaiti company it hired to manage its employees. Both are now back at their homes in the States.

Nearly 100 American civilians working as Arabic linguists on camps Buehring and Arifjan, two major Army bases in the Middle East, say that since May 31 they’ve been unable to leave either post for medical appointments, personal time or even emergency matters.

All are at risk of being deported by Kuwaiti police, who have no authority inside base gates. The deportation threat stems from a legal dispute between their employer, U.S.-based defense contractor Global Linguist Solutions, and the Kuwaiti company it hired to manage its employees locally.

Before the ban, as many as nine linguists were detained outside the gates, held in Kuwaiti cells and flown back to the U.S., according to linguists interviewed and their employer.

Both the State Department and the Army say they are powerless to move the linguists out of the country or prevent arrests.

“It comes back to us being fugitives,” said one linguist reached at Camp Buehring, who agreed to speak on condition of anonymity. “That’s our status in the state of Kuwait.”

Kuwaiti law requires all foreign workers be placed on the rolls of a local firm, or “sponsor,” which applies for working visas on behalf of employees and manages some aspects of payroll.

The actual employer is required to hire the services of the local firm.

Global Linguist Solutions re-bid its sponsorship contract earlier this year, selecting a new Kuwaiti company instead of the one it previously worked through, Al Shora International General Trading & Contracting company.

Global Linguist Solutions and Al Shora dispute what happened next. Al Shora claims linguists canceled their residency under the company. It charges Global Linguist Solutions with using Al Shora to remain legal in the country while trying to transfer linguists to the new sponsor.

Global Linguist Solutions says it was eager to move employees off Al Shora rolls but was repeatedly rebuffed by Al Shora. The company has accused Al Shora of lashing out after failing to win the new contract.

In March, Al Shora turned over the names of Global Linguist Solutions employees to Kuwaiti authorities and declared them absent from work and in violation of their working visas. Curbing immigration violations is a preoccupation in Kuwait, where foreigners account for nearly half the population, many working in the service industry.

After the Army initially forced linguists to stop work on the post in March, Global Linguist Solutions lawyers were able to get them working again weeks later through negotiations with Kuwaiti ministries, according to company President Charles Tolleson. He said he had a plan to move the linguists to the new sponsor in the following weeks.

Instead, employees’ names began to return to Kuwait’s so-called “blacklist” for deportation, a move Tolleson blames on Al Shora’s connections.

“My linguists were being charged as runaways and absconders, which is ridiculous because they live and work on the post,” he said.

Police detained Majdi Abdulghani on May 9 as he prepared to board a flight for an approved trip to Jordan to visit his ailing mother. A former linguist in Iraq, he spent seven days in jail before he was flown to the U.S.

“I tried to explain to them I don’t work for the sponsor company, I work for Global Linguist Solutions, the American company,” he said.

Ramzi Zinnekah, a former Navy Riverine, was stopped with another linguist at a checkpoint outside the base on May 30. The two spent seven days in what Zinnekah described as a crowded, filthy jail.

“Nothing in there is cleaned, ever,” he said. “You’re using mattresses that 100 people used before you, blankets that you don’t want to even think about.”

In late May, Al Shora published an ad in a local newspaper warning residents from employing or sheltering the Americans, who were wanted for “avoiding contact” with the company, according to a copy and translation provided by the linguists.

On May 31, days after Global Linguist Solutions notified linguists that all of them potentially face deportation, it ordered employees to remain on base unless authorized by managers to leave. The Army told linguists it couldn’t prevent the arrests.

“The U.S. Army cannot protect you from the Kuwaiti government off post,” stated an email sent to linguists by a noncommissioned officer with one unit and obtained by Stars and Stripes. “Even if your battalion is willing to provide you with an escort, ask yourself what actions can they reasonably take against the local law enforcement apparatus?”

A spokesman for the State Department called the situation a legal dispute between two companies, and said it couldn’t intervene. The Army’s Intelligence and Security Command, which oversees the linguist contract, also said the matter was between Global Linguist Solutions and Al Shora due to the private nature of the dispute.

The linguists on the bases say they are still being paid, but are no longer working after the military suspended use of their services in light of the dispute. Several who spoke on condition of anonymity said they felt caught in the middle of a disagreement they knew little about, and all said they feared arrest.

“The main issue is our safety in this country and our safe return home,” one contractor said.

Abdulghani and Zinnekah, both now in the U.S., say Global Linguist Solutions has placed them on leave without pay.

Tolleson said the company’s contract requires them to stay that way until they return to theater, a process he said he’s working on.

He said rumors among the linguists that they will not be allowed to re-enter the country are untrue and that he’s already returned five of the deported linguists to the country under the new sponsor. Tolleson hopes to transfer the remaining linguists by continuing to work with Kuwaiti ministries and by pressuring the State Department and the Army to intervene. He said he’s hired no new linguists to replace those who aren’t working.

Reham Aljelewi, the owner of Al Shora, said in a Tuesday interview that she no longer wanted to work with Global Linguist Solutions. The American company had filed complaints against Al Shora to several Kuwaiti ministries. She said the complaints were based on false allegations.

A spokesman for the Army’s Intelligence and Security Command, which oversees the linguist contract, said federal regulations prohibit the command from commenting on Global Linguist Solutions’ performance.

Both reports faulted the Pentagon for its inability to provide accurate data on the total number of contractors employed by the Defense Department and the missions those contractors perform.

“Current databases are not sufficiently customized to track important contract data. Even when information is tracked, questions remain as to the reliability of the information,” CRS reported.

One problem is the military services use different methodologies to track contractors. “DOD components used various methods and data sources, including their inventories of contracted services, to estimate contractor [full time equivalents] for budget submissions,” GAO said.

Its analysis found that “the contractor FTE estimates have significant limitations and do not accurately reflect the number of contractors providing services to DOD.” Those limitations included estimating techniques based on potentially inaccurate inventory data, GAO said.

Contract personnel provide a wide range of services, including transportation, construction and base support functions as well as intelligence analysis and private security.

CRS noted that by using contractors on an as-needed basis, the Pentagon can save money and free uniformed personnel to focus on combat operations. The department also can use contractors with specialized skills, such as linguists or weapons maintenance experts, to quickly support specific battlefield needs.

But CRS noted that many analysts believe contractors undermined the military’s credibility and effectiveness in both Iraq and Afghanistan and it criticized Defense for poor planning in how it uses contractors in operational support roles.

“The ineffective use of contractors can prevent troops from receiving what they need, when they need it, and can lead to the wasteful spending of billions of dollars,” CRS said.

GAO said the Pentagon needs to develop a “strategic human capital management” plan that determines the appropriate mix of military, civilian, and contractor workforces and the functions of each.

In a response to the GAO report, Rick Robbins, the department’s director of force manning and requirements, said Defense officials recognized that the contractor FTE information provided in the department’s 2013 and 2014 budget submissions had significant limitations.

He said a reliable, current inventory of contractor FTEs is a fundamental building block for developing future contractor FTE estimates and noted that the department has initiated efforts to improve inventory data by collecting it directly from contractors, using the Army’s Contractor Manpower Reporting Application as a model. - By: NEXTGOV.com