IT Project Manager / Telecommunications Engineer

DeVry University Computer Information Systems, Federal Way, WA.  – Introductory class on how to problem solve with computers using beginner level computer programming concepts.

Henry H. Lind Non-Commissioned Officer Academy, JBLM, WA. –  Specific concentration in leadership, standards of discipline as a Non-Commissioned Officer, managerial communications, quality management and team building.

Advanced Individual Training, Fort Gordon, GA. – Specific concentration in Signal Communications as a Signal Support Systems Specialist, direct principles of military training for High Frequency Radios, Ultra-High Frequency Radios and Satellite Communication.

Electronics Technician GS-0856-11 – U.S. Navy Pacific Fleet Bremerton, WA                January 2022 – Present

Actively working for Code 109.42 and supporting the United States Navy Pacific Fleet, Puget Sound Naval Shipyard (PSNS) and the Intermediate Maintenance Facility (IMF) missions through design, installation, maintenance, troubleshooting, and repair of numerous types of telephone related equipment.  Working in conjunction and collaboration with Lumen Technologies (formally CenturyLink) by installing, removing, maintaining, troubleshooting and repairing voice communication telephone lines.

• Providing technical support to all remote sites for Naval Commands in areas located in Bangor Submarine Base & Everett Washington, Naval Command & Telecommunications Area Master Station (NCTAMS), Yokosuka Japan, and San Diego California.
• Developing Standard Operating Procedures (SOP) on how to operate telephones and related equipment for individual end users and implementation of common and basic telephone maintenance.
• Coordinating with Naval Sea Commands (NAVSEA) and shipyard managers in the industrial waterfront area and aboard naval vessels such as aircraft carriers and submarines to maintain and troubleshoot first line telephonic communications systems.
• Providing technical guidance and support of all hardware telephonic services of analog and digital telephones and resolving all equipment failures and determining solutions for end user equipment.

COMMS Mechanic II Manager – United Support Services Bremerton, WA        November 2020 – January 2020

Supported the United States Navy by installing, removing, maintaining, troubleshooting and repairing voice and non-voice communications systems to include but not limited to the 1MC (1 Main Circuit) intercom paging systems; Fenwal and Siemens fire alarm systems; PAC-STAR and Executone digital and analog telephone systems and voice and data infrastructures on berthing and mess barges occupied by US Navy commands.

• Provided technical guidance in planning, installing, programming and configuring of all telecommunications equipment in support of naval operations.
• Supervised and worked with computer operators, specialist, and Sr. Management with the implementation of telecommunications and network standards and protocols.
• Pulled, ran and terminated Ethernet cables or wire to all telephone sets, terminal connectors, and fire alarm sensor heads.
• Efficient in the use of various test equipment such as; voltmeters, ohmmeters, and continuity testers to analyze and restore faulty or troubled voice and non-voice systems.

NET Technical Instructor – General Dynamics Land Systems JBLM, WA                     February 2017 – July 2020

Supported General Dynamics Lands Systems by instructing and presenting classroom training material and hands-on instruction of the Stryker Light Armored Vehicle. Training multiple U.S. Army and foreign military organizations by traveling directly to Government/Military installations in CONUS and OCONUS to conduct training on the Stryker vehicles as part of a New Equipment Training Team.

• Performing demonstrations and evaluating U.S. Army and foreign military soldiers on the Stryker by presenting vehicle, classroom and hands-on instructions for all operator level tasks.
• Conducting follow-through training with U.S. and foreign soldiers as required for certification of the multiple variants of the Stryker Light Armor Vehicle.
• Performing additional training duties as assigned by a Supervisor or Manager in support of new instructor training and certification of the Stryker vehicle.
• Validating and recommending changes to technical instructions and procedures of the training support packages such as course curricula and Programs of Instruction (POI) and required lesson plans.

IT Project Manager – Savers Inc. Renton, WA                                                                  March 2014 – January 2017      

Managed vendor coordination projects for retail technology systems and data network requirements for retail stores. Operated and maintained voice communications and network connectivity while providing guidance, control and time management with vendors at all levels.

• Supervised the procurements, implementation and restoration of services in emergencies, assist the internal helpdesk on second and third level support issues related to retail systems.
• Collaborated with vendors to repair data and telecommunications cabling infrastructure, phone equipment, music and paging systems, structured wiring and network issues.
• Coordinated store opening and closing projects for IT including floor plan review, voice and data cabling, phone system installation, WAN connectivity, register and credit card terminal installations.
• Provided on-site support during grand-openings for telecommunications and networking equipment.

Voice and Data Technician – PowerCom Inc. Bothell, WA                                    November 2012 – January 2014

Established voice and data infrastructures with known companies such as Home Depot, Sears, Starbucks and Washington State school districts. Accomplished by running, terminating, splicing cables and installing telecommunications and networking equipment such as routers, switches, power supplies and patch panels.

• Specialized in cable installation to include but not limited to; CAT3, CAT5, CAT6, copper and fiber optic for voice and data networks.
• Managed all on site installation, repair and maintenance, troubleshooting voice and data systems with minimal customer downtime or site operation disruption.
• Provided training for customers on new equipment, informing them of issues they may experience and the necessary corrective actions of those issues.
• Submitted timely and accurate completion of paperwork including field service reports, time cards and expense reports.

Senior Regional Field Engineer/Manager – PKMM Inc. Lacey, WA                                                                  August 2011 – July 2012

Provided support working under the Department of Defense (DOD), during Operation Iraqi Freedom VII. Provided communications and engineering analysis, identifying and solving problems within broad spectrums of technology areas such as: RF engineering, antenna performance and digital signal processing

• Maintained C-RAM (Counter-Rocket Artillery Mortar) early warning system by performing preventive and corrective maintenance on the LCMR (Light-weight Counter Mortar Radar), WAVES (Wireless Audio Visual Early-Warning System), AMDWS (Air and Missile Defense Work Station), FAAD (Forward Area Air Defense) and C-NET (C-RAM Network) Command and Control systems.
• Submitted reports to civilian executive level staff members and the Base Defense Operations Center (BDOC) Commander and other assets within the BDOC for all enemy combatant activity.
• Conducted site surveys and preparation of site emplacement for broadcast systems and set-up of the C- RAM computer systems in the BDOC and strategic areas throughout combat zones.
• Provided design assistance, definition, and analysis of complex signal processing for communication hardware and software systems.

Signal Systems Support Specialist –- U.S. Army JBLM, WA                                                      June 2004 – July 2011

Successfully planned, coordinated and maintained the installation of tactical radios and tracking platforms which included the following: AN/PSC-5 Portable Tactical Satellite Radio (TACSAT), AN/PRC-148 Multi Band Inter-Intra Team Radio (MBITR), Blue Force Tracker (BFT) and the RT-1523 Advanced System Improvement Program Radio (ASIP).

• Responsible for the serviceability, maintenance and accountability of the M1132 ESV Stryker and all Basic Issue Items (BII) equipment assigned to the vehicle.
• Successfully managed over $10,000,000 worth of highly sensitive equipment with zero loss during numerous field training mission exercise environments and deployment during Operation Iraqi Freedom and Operation Enduring Freedom.
• New Equipment Training (NET) instructor for all Voice & Data Infrastructure Stryker drivers primarily for all tactical communications equipment while assigned to the 38^th Combat Engineer Company.
• Developed COMSEC and SATCOM Standard Operating Procedures (SOP), course lesson plans and troubleshooting manuals for Brigade and Task Force level operations for less experienced users.

• Troubleshooting & Problem Solving
• Technical Reporting
• Staff Development & Training
• Equipment Installation
• Preventive Maintenance
• Cable Splicing
• Testing & Evaluation

Communications Security, Information Technology, Phone Systems, Project Management & Coordination, risk management, Telecommunications, Voice & Data Infrastructure, Work Place Safety

IBEW - International Brotherhood of Electrical Workers, IFPTE - The International Federation of Professional and Technical Engineers

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