Logistics Manager

Ferris State University

Bachelor of Science, Integrated Studies, Concentration in Marketing and Communication

Big Rapids, MI

December 2019

Ferris State University, Associate of Arts, General Studies

Big Rapids, MI

September 2019

Community College of The Air Force, Associate of Arts, Transportation Management

Maxwell Gunter, AL

September 2014

Airman Leadership School Flight Leader

Spangdahlem Air Base, Germany

June 2013

PROFESSIONAL EXPERIENCE

 RENEWAL by ANDERSEN, Grand Rapids MI

June 2018 – June 2019, Lead Generation Specialist

• #1 lead generation specialist in division
• Generated 50 sales from under 200 cold leads in eight months
• Elevated team to #1 in America over 8 months
• Closed 10 sales per month on average

KAPOOI’S KORNER, Bitely MI

January 2016 – January 2017, Gardener/Maintenance Tech

• Grew flowers and maintained garden
• Sold flowers and maintained grounds

UNITED STATES AIR FORCE Total Career Nine Years -Secret Security Clearance (2007-2017)

October 2012 – September 2015, Passenger Services Supervisor

Spangdahlem Air Base, Germany

• Managed the processing of all Department of Defense passengers, including customer service, check-in, screening, loading, and unloading aircraft
• Conducted inspections and operator care on general and special purpose and material handling vehicle fleet valued in excess of $360K
• Enforced passenger terminal and aircraft security; conducted anti-hijack briefings for 2K passengers with 0 TSA violations
• Completed Hazardous Materials Inspector course; gained special handling requirements knowledge and increased joint inspection capabilities by 25%
• Improved aircraft services during ramp saturation; directed 3 load crews with 97K tons of cargo expedited

Michael Waite                                                                                                                                                 Page 2

• Ensured in-transit visibility and proper billing procedures, resulting in recovery of $1M in TWCF funds
• Facilitated movement of 10K passengers and 13K tons of cargo on 14K missions; maintained 99% transportation reliability rating
• Managed a crew of 6 in re-organization of freight yard, resulting in installation of high-line docks valued in excess of $140K
• Guided unit through 102 Logistics Compliance Assessment Program evaluations; achieved a pass rate of 97.5%

October 2010 – October 2012, Aircraft Services Supervisor – Secret Security Clearance (2007-2017)

Spangdahlem Air Base, Germany

• Managed fleet servicing of transient military and commercial aircraft while serving as a load team member for cargo upload and download operations; processed and received originating, terminating, in-transit, and special assignment airlift mission cargo and mail
• Palletized cargo, ensuring required restraint criteria were met in accordance with all applicable directives and technical orders
• Transported 19K tons of freight on 25K aircraft; supported 22 forward operating bases with delivery of vital supplies
• Aided drawdown of 65 OND bases, encompassing 410K cargo tons and 34K passengers moved in less than 30 days
• Received 22 outstanding reviews for providing exemplary passenger services in 4 months
• Advocated for “Stripes on the Line” safety program; corrected 13 potential hazards and reduced safety incidents by 62%
• Delivered world-class ground support for major logistical operations in support of Operation Enduring Freedom

February 2007 – October 2010, Ramp Services/Cargo Services/Special Handling Cargo – Secret Security Clearance (2007-2017)

Yokota Air Base, Japan

• Performed aircraft loading operations and conducted daily inspection of a fleet of 22 vehicles valued at $11M; operated material handling equipment to transport and store pallets
• Processed cargo and mail documentation, palletization, reconciliation, and prioritizing; compiled mission reports and coordinated aircraft ground handling operations with Global Air Transportation Execution System
• Assisted with strategic distribution initiative which contributed to reduced port holding time by 75%, saving Department of Defense $19M per year
• Transported $37.2M C-17 Aircraft engine to Thailand with asset airlift ready in less than 48 hours; unit received Air Freight Flight of the Year Award
• Moved 116 tons of cargo onto 26 aircraft; upheld 100% on-time departure reliability with 0 delays for 608 days
• Arranged loads for U.S. Army missile shipment; moved 15K tons without incident; squadron won National Security Council President’s Citation, 2007

• MS Word, Excel, Powerpoint, Typing 86wpm,

Adaptability, driving, flexibility, Followership, Leadership, Logistics & Supply Chain, Management, MHE, Public Speaking, Scheduling