Food Service and Logistic Manager

Penn and Foster – Restaurant and Hotel Management

Penn and Foster – Business Management 2/years

Georgia Institute of Technology, Atlanta, GA

Supply Change Fundamentals: Customer Service Operations Certificate – December 2019

Supply Change Fundamentals: Warehousing Operations – August 2019

Supply Change Fundamentals: Inventory Management – September 2018

Supply Change Fundamentals: Transportation Operations – May 2018

PROFESSIONAL EXPERIENCE

Lodging Solutions, Fort Pickett, Blackstone, VA                                                                       9/21 – 2/22

Food Service Warehouse Manager

Combine leadership and management skills to maximize assets in both vendor relations for  a company specializing in turnkey operations  for temporary facilities and catering as well as logistical support and emergency response to government, disaster, and commercial needs nationwide. Coordinate the distribution of all food products to 5 dining facilities.

• Oversee the maintenance of the food warehouse to assure clean, sanitary based on state Department of Health regulations for orderly, safe and secure operations.
• Supervise and evaluate the performance of a staff of 25 employees in all aspects of warehousing
• Exceed employer expectations with above and beyond focus on customer satisfaction, strict attention to quality service, and consistent applications of extra effort.
• Inspect shipments of food service products and supplies received to assure compliance with purchase order specifications; identify and report shortages, damaged goods or other discrepancies.
• Implemented an inventory system that streamlined the process from vendor to table utilizing the parameters of the Army Food Service Program.

Fluor Government Group, Afghanistan                                                                                            8/16– 9/18

Country Logistics Manager (Food Service)

Promoted based on expertise, demonstrated initiative, and previous contribution to operational efficiency. Directed global logistic functions required to provide support in tracking supplies and materials, and coordination of transportation functions, maintenance, and client services at the project level.

• Analyzed operating procedures, manpower allocations and resource utilization to determine optimal levels.
• Provided leadership to staff supporting the logistics function; allocated staff to achieve increase efficiency and improved operations, “pitching in” to perform the duties of subordinates when required.
• Implemented business strategy for logistical operations, resulting in minimized exposure to demurrage and detention of goods.
• Strengthened priority and action plans through evaluating processes and procedures; developed and implemented improvements to maximize efficiency and value to the customer.
• Maintained close collaboration with suppliers and vendors; ensured records of Customer Orders, backorders, consignment inventory, import shipments and delivery details were maintained according to contractual obligations.
• Coordinated material requisitions, order information, status and updates to functional and site management.

MONTRELL A. TURNER                                                                                                                  PAGE 2

Fluor Government Group, Afghanistan                                                                                          2/09 – 8/18

Country Logistics Supervisor II / Country Logistic Cell (Food Service)

Managed all logistics in material warehouse including equipment, material and supplies to ensure consistent operations while improving efficiency and controlling cost. Oversaw full management of the equipment and materials for 50 large as well as a number of small Garrison Dining facilities.

• Assisted in DFAC start up and demobilization plans. Provided guidance and assistance to Country Food Service management to maintain accountability of all DFAC equipment in theater.
• Played major role during transition of companies; started up over 26 dining facilities throughout the country; assisted with the design of the construction lead dining facility floor plans.
• Conducted site visits to ensure DFAC Logistic personnel were maintaining days of supplies of critical items. Followed up by providing briefings to management.
• Performed forecasting and maintained a budget of $1.5 million; pre planned for all equipment failures and wear and tear replacements.
• Developed a maintenance schedule with appliance technicians to check and service equipment throughout the Afghan theater.
• Wrote proposals for future work as well as addendums to previous or existing contracts.
• Collaborated with the Materials Management department to maintain optimum stockage level of all consumable items pertaining to food service operations.

KBR – Republic of Georgia, Afghanistan                                                                                 2005 – 2009

Laundry Supervisor and Billeting Coordinator

Challenged to manage operations of multiple laundry and satellite facilities while maintaining superior production standards, monitoring compliance and recommending operational improvements. Oversaw temporary or permanent living quarters for clients and other civilian contractors.

• Operated in lead role over a group of Billeting Technicians. Supervised, escorted and directed sub- contractor employees.
• Defined, documented, and trained employees on specific procedures compliant with safety policies and procedures; provided safety briefs.
• Maintained accurate daily, monthly, quarterly, and year-end counts on physical inventory of supplies for living quarters; monitored vacancy and occupancy rates.
• Delivered customer service to vendors including issue resolution and claims investigations.

KBR – Republic of Georgia, Afghanistan                                                                                  2002 – 2005

Senior Logistics Coordinator

Held senior associate responsibility for the development of logistical plans, and procedures necessary to provide support in the logistic areas of supply, transportation and services.

• Coordinated with customers to ensure desired logistic objectives, priorities, and schedules were met and communicated to management.
• Exhibited proficiency in needs analysis, troubleshooting, problem resolution and recommending solutions to management.

KBR – Macedonia / Kosovo / Albania                                                                                        1999 – 2002

Food Services Supervisor

Maintained full P&L and management responsibility for food and beverage operations with $200,000 inventory. Oversaw the success of feeding 1000-3000 patrons; performed scheduling of 100+ employees.

• Controlled expenses and maintained expenses within budget; consistently achieved projected profit and loss objectives through efficient budget management.
• Investigated and resolved food/beverage quality and service complaints.

• 25 Years’ Experience

Team managment and motivation

English