Associate of Applied Science in Maintenance Production Management, Air University

• C-17A GENERAL AIRCRAFT SYSTEMS FAMILIARIZATION, AUG 2017
• Joint Senior Enlisted Professional Military Course, 2015
• C-130J GENERAL AIRCRAFT SYSTEMS FAMILIARIZATION, AUG 2014
• Noncommissioned Officer Academy, 2011
• F-16 C/D GENERAL AIRCRAFT SYSTEMS FAMILIARIZATION, AUG 2010
• Maintenance Data Systems Analysis Craftsman Course, 2004
• Airman Leadership Course, 2004
• Maintenance Data Systems Analysis Supplemental Course, 2002
• C-130 E/H/ GENERAL AIRCRAFT SYSTEMS FAMILIARIZATION, AUG 2003
• Maintenance Data Systems Analysis Basic Course, 2000

Professional Experience

SENIOR INTEL. BUISNESS LOGISTICS ANALYST, Frontier Technology Inc.                                    6/2020 – Current    

Weapons Systems Logistics Expert drove business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to decision-makers. Collect, aggregate, and analyze data from multiple internal and external sources to drive insights into business performance. Produce actionable reports that show Integrated Logistics Support systems managing weapon systems. Identify inadequate techniques for process improvement into current operations, and display root cause analysis of problems. Support the Naval Air Warfare Center Aircraft Division Support Equipment and Aircraft Launch and Recovery Equipment (ALRE) Group using innovative decision-making technology to support to the Navy’s designated In-service Engineering Activity (ISEA) responsible for the acquisition, distribution and life cycle support of EMALS and AAG. Identifies drivers affecting supply chain management and participates in LEAN projects to reduce reparable processing time. Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.

Noted Accomplishments:

• Discovered erroneous data outputs from the Electronic Maintenance Logbook (EML) from CVN 78 after ISR 11B and identified work centers lead to correct inputs. The data collected from the sea trials will be used to develop reliability and maintainability metrics as measures of deployment sustainment of future deployments for the fleet.
• Led Business Case Analysis (BCA) with members of NAVAIR in support of PMA 251 to examen and develop a support collection, processing, metric generation, and collaboration of data. This environment would result in enhanced capabilities to measure and assess maintenance performance, aggregate supply consumption data, and project future consumables requirements.
• Consistently completed all tasks ahead of schedule; provided AF leadership with timely, accurate data mining and analysis to ensure the needs of the warfighter are met; ensured integrated logistics support plans and milestones were met on time.
• Provided research and accountability analysis to the customer by completing more than 160 specific data analysis requests and supporting bi-monthly team briefings for four Integrated Product Teams.

United States Air Force

United States Air Force, Joint Base McGuire-Dix-Lakehurst, NJ

CHIEF OF MAINTENANCE MANAGEMENT ANALYSIS                                                                                     03/2019 – 05/2020  

Leads a cross-functional team of seven junior analysts, executing database administration, and reviewing data for trend/root cause analysis to improve overall aircraft operations and functions. Manages multiple MIS for aircraft management. Conducts written and oral studies with visuals for senior managers. Established and enforced methods and procedures necessary to ensure effective supply support.  Communicated logistics requirements to support lifecycle while performing research, verification, ordering and issuing of parts requested in support for C-17 and KC-10 aircraft.  Coordinated with maintenance activities on repairable component actions, controlled and issues bench stock property. Obtained material required for equipment modifications, periodic component exchange and Bills of Materials in support of maintenance. Provided material management expertise to combat support, enabler organizations and responsible officers for the proper accounting and control of specified classes of supply. Expertly reviews and evaluates work center products for completeness and validity before delivery to stakeholders.

Noted Accomplishments:

• Continuously drove system security and reliability, heading a DoD maintenance information system security update, ensuring 1500 users met new security requirements and handling security documents for process into database tracker for legitimacy of program access while facilitating critical system availability within a one-month timeframe.
• Performed a C-17 five-year supply down time study for the fleet; identified a supply parts deficit on Boeing’s requisition model, worked with program manager to correct major error, AMC was delivered $7M spare kits.
• Developed a flying schedule study to identify aircraft over-utilization impacts, made recommendations to Home Station Check inspections to improve balance between maintenance requirements and operations to meet flying operations goals which generated a re-calculation of the flying effectiveness rate by AMC HQ fleet wide.
• Acted as a Subject Matter Expert to the commander for the operation of material management systems and operations. Monitored Defense Data Network traffic for database integrity and made corrective actions through use of the Material Management Interface System.

United States Air Force, Joint Base McGuire-Dix-Lakehurst, NJ

HUMAN RESOURCES ADVISOR, 305 MAINTENANCE OPERATIONS                                                            05/2017 – 02/2019  

Coached and mentored 113 team members, managers and senior managers on human resource actions, performance evaluation, improvement plans and terminations. Managed implementation and sustainment of organizational HR policies including management training, incentive programs and employee counseling. Coordinated with military & civilian agencies on crisis and domestic violence interventions. Resolved multiple emergencies involving unit members and their families.

Noted Accomplishments:

• Swiftly responded to team member’s mental health crisis, guiding immediate response and transport to a facility for successful emergency care and able to return to section for continue duties while continuing mental health education.
• Successfully intervened in alcohol abuse issue, worked with base medical agencies to coordinate education and treatments for young member affected by family separation after divorce.
• Advocated for family’s special needs critical care, liaising with Air Force staff, civilian airlines and five external medical agencies to deliver lifesaving care for an emergency move from overseas to conus for a unit member on leave.

United States Air Force, Kunsan Air Base, Republic of Korea

MANAGER, MAINTENANCE MANAGEMENT ANALYSIS                                                                                     11/2015 – 04/2017  

Managed six-member team, presented performance metrics for aircraft while developing and implementing enhancements to availability, driving policy, and leading master training to optimize aircraft and engine utilization. Through negotiation with the requesting organization, and/or applicable parent command, resolves and clarifies problem areas. Assist in the development of execution tasking plans, issue product update tasking, and track execution status, including assist in maintaining monthly programs with sub-units on schedule.

Noted Accomplishments:

• Increased pilot readiness 12% and facilitated 200 additional flight hours through root/cause analysis and identification of scheduling gaps in the flying hour program.
• • Generated an additional 600 flights and 750 flight hours, organizing a maintenance unit and control center reorganization for four large-scale military exercises, enhancing and streamlining maintenance, service, and operations affecting 87 aircraft.
  • Served as lead project officer for Pacific Air Forces distinguished visitor, aligning mission support and maintenance group functions to ensure successful unit goals, including facilitating executive engagement in critical mission briefs, show and tell aircraft demonstrations, and personnel question & answer troop call.

   

   

  United States Air Force, Dyess Air Force Base, TX

  TEAM LEAD, MAINTENANCE MANAGEMENT ANALYSIS                                                                                   08/2012 – 11/2015  

  Headed a five-member team facilitating data management for aircraft maintenance and flying hour program, analyzing data for 26 combat aircraft with excellent understanding of logistics integration between technical manuals and configuration management. Worked in close collaboration with system and program managers and global community leaders to detect and resolve negative equipment trends related to logistics and sustainment.

   

  Noted Accomplishments:

  • Increased contingency mission reliability by 10% through analysis of three years deployment rotation of radar data to isolate malfunctions related to overheating temperature discrepancies and correctly set up new coolant procedures.
  • Cut maintenance downtime 20% and enhanced mission capability for aircraft worldwide, worked with field assistance branch on resolution of 150 work stoppage. Essential in implementing operational instructions for combat operations.
  • Led auxiliary power unit project team, identifying negative trend in reliability at forward operating sites, resulting in process improvement and policy change for future mobility and spare readiness kits for contingency deployments.
  • Served as inspector general team member, preparing for a major organizational inspection, executing 257 audits for maintenance critical sections and discover/remediate 102 findings. Inspections led to zero findings and a unit award of “Highly Effective” rating.

   

   

  United States Air Force, Aviano Air Base, Italy

  TEAM LEAD, MAINTENANCE ANALYSIS & DATABASE MANAGEMENT                                          03/2009 – 08/2012

  Led a team of eight, performing data analysis and data integrity functions for 52 combat aircraft, as well as managing administration of Maintenance Information Systems. Ensured optimum support of over 1,800 logistics airmen encompassing 18 specialties and 33 work centers.  Wing Maintenance Management functional manager, enforces policy, and advised MXG/CC on max utilization of aircraft and engines.  Managed/directed logistics resources in support of $289M $86M (F-16) Flying Hour Program.  Interpreted and enforced directives established by squadron, group, wing and major command leaders. Oversaw performance metrics, fleet-health reporting, and thoroughly reviews historical data and performs successful analysis and reports while managing integrated maintenance data system across seven major organizations within continental Europe.

   

  Noted Accomplishments:

  • Dramatically reduced emergency aircraft maintenance actions by 60%, identified faulty aircraft hydraulic servicing procedures and through revised training implemented new technical course for aircraft technicians.
  • Oversaw successful large-scale labor transfer for 450 personnel across 34 offices, moving from Turkey to Italy within 48 hours and expertly managing concurrent active database documentation operations.
  • Supported safety investigation resolutions, acting as key member of F-15 crash investigation board, secured time sensitive data to provide thorough analysis evaluation for board reviewing officials to help determine causation.
  • Established priorities for competing, limited maintenance resources, based on daily flying schedule and maintenance priorities. Ensured aircraft status is properly reported and maintained.

   

• Database Management
• Management Information Systems
• Microsoft Office Suite
• Sharepoint

communication, Data Analytics, Data Integrity, Logistics Management, Presentations, program management, Relationship Developement, Root Cause Analysis, Team Leadership

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