Director of Information Technology
- Email:
- [email protected]
- Tel:
- 16417992971
- Mobile:
- 16417992971
Summary
Expertise:
● Switch: Cisco, Netgear, HP, Extreme
● Cloud: Microsoft Azure, AWS
● Routers/Firewalls: Cisco, Watchguard, Sonicwall, Netgear, Barracuda
● Server Hardware: IBM, HP
● Server: Microsoft Server 2000-2019, SBS 2003 and 2008, Linux, Exchange 2003-2013, IIS, SQL
● OS: Windows 2000, XP, Vista, 7, 8, 10
● Relational Databases: SQL, MySQL
● Television Distribution: QAM, STB
● Active Directory
● Office 365
● Backup: Axcient, Zenith, Symantec, Microsoft
● Telephony: Cisco, POTS, Avaya, ESI, Altigen, Digium, Sphericall
● Thin Clients: HP
● Wireless: HP, Cisco, Aruba, Ubiquiti
● Virtualization: VMware, Hyper-v
● Storage (SAN and NAS): HP, IBM, Dell
Education
University
Bachelor’s Degree in Business Management
Community College
Associate’s Degree with focus in Computer Science
Army
AIT 25U
Experience
| Director of Information Technology William Penn University 08/2014-Present | ||
| ● Senior Network Engineer, Senior Systems Administrator, Senior Systems Analyst, and Director for the Information Services Department.
● Maintain day-to-day operations of Server, Network, Storage, Television, Software, and Telephony equipment for over 3000 students, staff, and faculty responding immediately to any problems or outages that may occur. ● Built and maintain complete Single Sign-On experience across all university services. ● Decreased the Information Services required budget by 60% while providing better campus wide service than ever before. ● Complete modernization overhaul of the majority of university systems. ● Migrated and maintain all William Penn server infrastructure to Microsoft Azure
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| Systems Engineer | Erb’s Technology Solution |
08/2012-08/2014 |
| ● Designed, Installed, and Maintained Server, Network, Storage, Telephony, disaster recovery, and Virtual platforms for over 15 Iowa businesses.
● Maintain day-to-day operations of Server, Network, Storage, Telephony equipment for over 400 Iowa businesses responding immediately to any problems or outages that may occur. ● Design, Install, and maintain server and network clusters from small business (three locations) to large enterprise (entire cities). ● Go to expert in Exchange, Active Directory, Group Policy, VMware, Hyper-V, Cisco, WatchGuard, and IBM servers with everyday experience in many other technologies (listed under technologies).
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| System Administrator |
Ottumwa Community School District |
10/2011-08/2012 |
| ● Support server, network, desktop hardware, software, and application for over six thousand end users.
● Plan, install, and support administration of servers and network clusters covering more than fifteen buildings, including both VMware virtualized windows and Linux based servers. ● Managed all systems back-up and restoration protocols. ● Surveyed, Plan, install, and support wireless Cisco wireless installation into all fifteen buildings in the district. ● Planned, created, and implemented the current domain for the school district.
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| Cambridge Logistic Information Center Specialist | Cambridge Investment Research | 01/2011-10/2011 |
| ● Support Server, network, desktop hardware, software, and applications for over three thousand Cambridge Representatives over the phone and remotely.
● Explain technical concepts in non-technical terms to representatives and staff. ● Help develop, troubleshoot, and maintain Cambridge representative interfaces. ● Travel monthly to locations around the United States to present informative technology demonstrations. ● Use clearing firm, SQL, and Microsoft Access Database tools to verify monthly numbers of accounts created. ● Create, update, and delete representative accounts using Microsoft CRM. ● Provide multiple web conferences and training seminars every week. ● Write and update user manuals and procedures for all hardware and software representatives and employees come into contact with.
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| Signal Support Systems Specialist |
United States Army |
01/07-01/11 |
| ● Plan, supervise, install, operate, and maintain all communications equipment to include classified and unclassified computer systems, tactical radios, telephony, and satellite battlefield systems.
● Coordinate hardware/software support from vendors. ● Responsible for the operation and administration of the unit’s internal network, virtualized servers (hyper-V), email, printers, telephony, and network security systems. ● Verify Users compliance with DoD Information Systems regulations. ● Maintain battalion domain and network of over seven thousand users and six thousand computers
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Skills
- Cisco (8 Years)
- Netgear (4 Years)
- Extreme (7 Years)
- Microsoft Azure (4 Years)
- AWS (2 Years)
- Server Hardware (10 Years)
- Desktop Hardware (10 Years)
- Windows OS (10 Years)
- SQL (6 Years)
- MySQL (4 Years)
- TV Distribution (7 Years)
- RSAT (8 Years)
- Virtualization Software (8 Years)
- Storage (7 Years)
Specialties
- Team Management
Spoken Languages
- English

