Sr. Operations Coordinator

Education:- Computer Engineering Oct 2004 — 2010 Albalqaa applied for university General secondary certificate 2003 — 2004 Arab Jordan institute school (Estimating secondary 81.5)

Work experience:- – Sr.Operations Coordinator (Olgoonik Federal LLC – Sept 2018 – Sept 2022): controls all operational departments. Interfaces with all functional elements to establish and modify processes, anticipate or solve problems, internal customer needs. Provide overall supervision for the employees to include, planning and managing the contract professionally; coaching and mentoring supervisors and leads to ensure that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. Work independently in implementing sound personnel and operational management policies and procedures to ensure the successful accomplishment of the operational control and planning systems. ensure that all operational goals, objectives, and Client requirements are met. Ensure that the responsibilities of authority and accountability of all direct subordinates are defined and understood. Promote effective two-way communications throughout the business operation. Perform all other related duties as assigned or requested such as billing and invoicing. buildup cost estimate for fiscal year according to the previous operations years and clients requirements. Assist the project manger and other senior staff with overall operations, providing assistance and helping streamline and improve processes. Interface and coordinate with all PMO to have a full and complete understanding of the real-time capabilities which impact mission execution. arrange for weekly meeting with management and PMO, and clients for weekly discussion for the previous and coming tasks orders and clients directions.- Operations Coordinator (Olgoonik Federal LLC – April 2017 – Aug 2018): provided support services and analyzing operations and business practices to ensure the unit continuously builds and improves upon existing operations for constructions projects, besides to procurements support for training program include course support delivery, mentor life support. supervision on the contract / subcontract to met the clients requirements. arrange for vendor site visit and walk through for cost estimate for biding and providing BOQ according to the clients requirements. arrange and track with PMO for purchase requests/ purchase orders, invoices, wire transfer to vendors subcontractors, cash counts reports , and credit cards reconciliations. arrange between PMO and clients and costumers for new requirements needed to support training and the program. Provide advice and assistance to management in the planning, staffing, and resourcing of operations, and recommend methods to improve the effectiveness and efficiency of the planning process. Prepare reports, documents, and briefings on operations for fellow staff and multiple levels of management. Ensure all administrative, logistical, and other support areas are coordinated for office operations and events.
– Procurements Coordinator (Olgoonik Federal LLC – Nov 2015 – March 2017): provided sourcing and purchasing to obtain the materials, equipment and services to deliver on projects involving shipping. Organize the procurement operations with vendors and partners. reflected the project requirements into details for materials, equipment and services to procure. interacting with vendors and other external parties. coordinates vendor selection processes, maintains records and follows up on deliverables. provide weekly status reports for work/task order to senior management. prepare and collect the documents necessary to submit purchase requests for management review. Serve as a liaison and subject matter expert with staffs and other offices, working closely with senior management. Process payments to vendors. Perform all other related duties as assigned or requested.- Fleet Operations Officer (Masafat Rent Car Jul 2015 – Nov 2015): Management for 70 vehicles including purchasing and maintaining vehicles for deliveries, registering and licensing vehicles. Developing efficient driver schedules, and Managing drivers so they adhere to strict schedules. Scheduling regular vehicle maintenance to ensure operational efficiency, and ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.- Ground operation courier ( DHL Jordan- Jun 2012 — Jul 2015): Control all inbound & outbound daily activities of warehouse in coordination with Warehouse Manager/ Shift Incharge. Coordinate with inventory team on the cycle count plan. Monitor operation and ensure all activities are finish on time Manage & control all return material and coordinate with customers for resolution. Coordination with drivers for timely execution of shipments. •Support to internal departments with transport related queries.- Fleet operations Officer( Hertz Jordan rent a car Aug 2010 — Jun 2012): Management for 900 vehicles including tracking ,and maintaining vehicles for deliveries, registering and licensing vehicles. Developing efficient driver schedules, and Managing drivers so they adhere to strict schedules. Scheduling regular vehicle maintenance to ensure operational efficiency, and ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.- Cash man (Yasser Mall Sep 2009 — Jul 2010) Part Time: cash man for grocery mall – Salesman (Pc stores Jordan May 2008 — Jun 2009) Part Time:sales man for office automation items.

• Personal Skills:- – Understanding of administrative operations and program/project management- Creative, a problem solver, a decision maker, and a change agent- Excellent organizational and planning skills.- Proficient with Microsoft Suite including, Word, Excel, Access and Outlook.- Good attitude and ability to work as a member of a team.-Self-motivation and the ability to work effectively under a minimum of supervision.-Ability to multi-task efficiently, works in a fast paced environment on multiple projects, and strong attention for detail.- Working familiarity with Department of State regulations such as the Foreign Affairs Manual.- Ability to establish programmatic goals, manage customer expectations, monitor/assess organizational performance, assess/ mitigate operational and financial risk.

- Arabic: (Mother Tongue): Excellent Reading, and speaking. - English: Good Reading, writing, Writing & Speaking